Necessary update of your password on PrestaShop Addons


You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.


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Your data will be transferred to the Partner when you download this module.

Ik bevestig mijn persoonsgegevens te blijven


Top, Uw webshop heeft baat bij! Deze module is gedownload. U hoeft hem alleen nog maar op uw PrestaShop-winkel te installeren. Hulp nodig? Bekijk onze tutorial: Een betaalde of gratis Addons-module installeren

V1.6.0.4 - V1.7.8.8
Van V1.6.0.4 tot V1.7.8.8


The Prestashop Mobile Order Lookup by Knowband adds a query form to the storefront using which customers can track their Order & Order Details by simply providing their email address and order reference without being logged in.

Wat deze module u te bieden heeft

event_available Vereenvoudigt het aftersales-beheer
Mobile Order Lookup Prestashop addon adds a simple query form to your storefront. Using this form, the customers can check their Order Status & Order Details by simply providing their email address and order reference number without a need to log into the website.​
Productivity: Improves your customer service through real-time tracking
This Prestashop order details module by Knowband integrates a quick link to the query form on the header menu. Customers can use this form to track their order status or other order details without logging into their user account.
With this easy order tracking usability, this Prestashop module is an add-on to your UX optimization and customer service improvement. It can help you to make so many happy customers who would appreciate your intuitive and real-time order tracking interface.
- The Prestashop extension reduces the regular order-related customer queries by 30- 35%.
- It reduces the burden on manual support system through real-time replies.
- Prestashop order status provides better customer satisfaction through instant order information related customer queries by 30- 35%.
- Reduces the burden on manual support system through real-time replies.
- Provides better customer satisfaction through instant order information 24x7. 

Wat uw klanten zullen waarderen

  • They will love the responsive order look-up form.
  • The option of Order tracking without logging into the store will definitely add to your UX optimization.
  • Your guest customers will definitely like the Order status tracking without logging into the store.
  • It will save the time of customers in many ways.
  • First through ‘no need to log in’.
  • Second through instant and real time reply of order look up queries. 

Hulp nodig?

Deze ontwikkelaar antwoordt in deze talen:

Technische fiche

Laatste update


Module talen

en, bg, cs, de, el, es, fi, fr, hu, it, nl, pl, pt, ro, ru, sk, sv, tr, uk +13

Compatibele PrestaShop versies

V1.6.0.4 - V1.7.8.8

Multi-shop compatibiliteit 


Module versie

V 1.0.9

Nummers van download









  • Real-time order tracking and reply to the customers is available in Prestashop mobile order lookup addon.
  • Customers need not be logged-in to track their order.
  • Customer's email address and order reference number are enough to track the order.
  • Customers get an automatic instant reply to their order lookup request with this Prestashop addon.
  • The Prestashop store admin can customize the text and labels of the order lookup form.
  • The admin can customize the look, feel and text of the form CTA button in the back-end of this Prestashop extension.
  • The admin can view the stats and graphical report of the order lookup activity on the store.
  • The Prestashop order details module is translation ready.
  • The multi-lingual customization lets the module be translated to any PrestaShop supported language right from the admin panel.
  • It has an easy-to-use Admin Panel interface.
  • The module has a Responsive Layout. Adapts to any screen size
  • Prestashop order details can be used with any PrestaShop Theme.
  • The look and feel of the module by Knowband can be customized easily to match your website theme.
  • It has an easy yet Rich Reporting System
  • The addon does not conflict with other PrestaShop modules
  • It is Multi-Store Compatible
  • Prestashop mobile order lookup comes with a detailed Help Manual.

Wat is er nieuw in versie 1.0.9(20.01.2021)

  • Minor bug fixes

Ondersteuning en updates

Op het moment van aankoop wordt uw Business Care abonnement van uw eerste jaar automatisch opgenomen en vervolgens stilzwijgend verlengd aan het einde van de periode.

U kunt uw abonnement op elk moment opzeggen voor het einde van de lopende periode.

Diensten inbegrepen in uw abonnement:

  • Beveiligingsupdates
  • Compatibiliteitsupdates
  • Evoluties en toekomstige functies
  • Onbeperkte ondersteuning

Wilt u meer details? Bekijk de meest gestelde vragen over Business CareBusiness Care.

Hulp nodig?

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Our team of skilled and experienced developers has been working on Prestashop for more than 8 years. Velocity has been developing plugins under the brand name of Knowband for over 3 years and has more than 50 Plugins for Prestashop.