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Support Easy Plan
Ontwikkeld door PrestaShopMeer dan 90 % van onze gebruikers bevelen dit product aan
The average rating includes all reviews since the product launch.
De gebruikers van dit product zijn van mening dat u voor dit product een niveau:
Presentatie
Number of support hours included per month : 3 Hours
The Easy Support Plan includes:
- Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.
- Expert consultants at your service.
Wat dit ondersteuningsplan u te bieden heeft
Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.
Focus
The Easy Support Plan includes services to enhance the success of your online store.
Terms: 1 month
Number of support hours included per month: 3 Hours
Expert guidance:
- Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
- Recommendations regarding your server (type of hosting excluding configuration).
- Support for module installation (excluding configuration).
- Submission of online tickets and followed live
- Advices to install (hosting, modules and themes)
- Installing modules purchased addons (excluding configuration)
- Installing Themes
- Configuration of the back office and native modules
Also…Invitations to exclusive PrestaShop events.
One full month of assistance.
Excluded from support:
- SVN versions (in development).
- Assistance on a solution whose core has been changed by the client.
- Specific developments that the client wishes to add.
- Development and integration of a graphic or theme.
- User training.
- Version updates.
- Site migration.
- Store installation.
Terms:
In order for our expert support team to deliver the best possible service, you must provide the following information:
- FTP access
- MYSQL access
- Database
- Your site’s URL
- URL to access the Back Office
- E-mail address and password to access the Back Office
- Support is available Monday to Friday from 9AM to 6PM CET (Central European Time)..
- Support is available in English
Vaak samen gekocht
Voeg "Support Easy Plan" toe aan uw winkelwagentje, samen met:
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Carry out not only the design but also the writing of your CMS pages contents. By using a multitude of predefined tools, easily and quickly customize your layout (thanks to this module).
$11499 -
Upgrade Prestashop 1.4, 1.5 of 1.6 in een handomdraai naar Prestashop 1.7! MigrationPro is de beste Prestashop-naar-Prestashop-migratiemodule, waarmee u al uw gegevens migreert en uw winkel altijd volledig up-to-date houdt.
$22999
Testimonials
Great support from the team!
Eric Y. - 25.03.2017
De beoordelingen werden door de ontwikkelaar van het product geselecteerd op basis van de klanttevredenheid.
Over PrestaShop Ondersteuning
Met PrestaShop Ondersteuning helpen onze deskundigen u om van uw e-commerce project een succes te maken! Ons team staat u in alle etappes van uw e-commerce avontuur bij met advies en technische ondersteuning om uw winkel, afhankelijk van uw wensen en doelstellingen, te optimaliseren.
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Andere support plannen beschikbaar
3 redenen om te kopen op de PrestaShop Addons Marketplace
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![PrestaShop officiëel]( "PrestaShop officiëel")
PrestaShop officiëel
10.000 modules, thema's en diensten
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![100% vertrouwd]( "100% vertrouwd")
100% vertrouwd
Uw aankoop en persoonlijk data zijn 100% beveiligd
![100% vertrouwd]( "100% vertrouwd")
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![1-klik installatie]( "1-klik installatie")
1-klik installatie
De modules die u hier bij PrestaShop koopt verschijnen onmiddellijk in uw back-office
