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Support Premium Plan
Ontwikkeld door PrestaShopMeer dan 90 % van onze gebruikers bevelen dit product aan
The average rating includes all reviews since the product launch.
Presentatie
Number of support hours included per year: 12 Hours
- The Premium Support Plan includes:
- Speedy PrestaShop service—you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.
- Expert consultants at your service.
Wat dit ondersteuningsplan u te bieden heeft
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.
Interventiekader
Terms: 12 months
Number of support hours included per year: 12 Hours
Additional services :
Site performance audit 75.00€
Site marketing audit 75.00€
Expert guidance:
- Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
- Recommendations regarding your server (type of hosting excluding configuration).
- Support for module installation (excluding configuration).
- Submission of online tickets and followed live
- Advices to install (hosting, modules and themes)
- Installing modules purchased addons (excluding configuration)
- Installing Themes
- Configuration of the back office and native modules
Also…Invitations to exclusive PrestaShop events.
Excluded from support:
- SVN versions (in development).
- Assistance on a solution whose core has been changed by the client.
- Specific developments that the client wishes to add.
- Development and integration of a graphic or theme.
- User training.
- Version updates.
- Site migration.
- Store installation.
Terms:
In order for our expert support team to deliver the best possible service, you must provide the following information:
- FTP access
- MYSQL access
- Database
- Your site’s URL
- URL to access the Back Office
- E-mail address and password to access the Back Office
- Support is available Monday to Friday from 9AM to 6PM CET (Central European Time)..
- Support is available in French, English and Spanish.
Vaak samen gekocht
Voeg "Support Premium Plan" toe aan uw winkelwagentje, samen met:
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Over PrestaShop Ondersteuning
Met PrestaShop Ondersteuning helpen onze deskundigen u om van uw e-commerce project een succes te maken! Ons team staat u in alle etappes van uw e-commerce avontuur bij met advies en technische ondersteuning om uw winkel, afhankelijk van uw wensen en doelstellingen, te optimaliseren.
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Andere support plannen beschikbaar
3 redenen om te kopen op de PrestaShop Addons Marketplace
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![PrestaShop officiëel]( "PrestaShop officiëel")
PrestaShop officiëel
10.000 modules, thema's en diensten
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![100% vertrouwd]( "100% vertrouwd")
100% vertrouwd
Uw aankoop en persoonlijk data zijn 100% beveiligd
![100% vertrouwd]( "100% vertrouwd")
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![1-klik installatie]( "1-klik installatie")
1-klik installatie
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