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Support Premium Plan

Prijs
$699 $699
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Support Premium Plan

Support Premium Plan

Ontwikkeld door PrestaShop
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One year of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support! Number of support hours included per year: 12 Hours   The Premium Support Plan includes: Speedy PrestaShop service—you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission. Expert consultants at your service.    

PrestaShop-ondersteuningsniveau

PrestaShop-ondersteuningsniveau

Prijs
$699 $699

Module ontwikkeld doorverified_user

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support - Ondersteuningsplan - Support Premium Plan

Overzicht

One year of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support!

Number of support hours included per year: 12 Hours
 
  • The Premium Support Plan includes:
  • Speedy PrestaShop service—you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.
  • Expert consultants at your service.
 
 

Wat dit ondersteuningsplan u te bieden heeft

Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.

Hulp nodig?

Our team answers in these languages:
en, fr
message   Neem contact met ons op

Technische fiche

Laatste update

25.04.2018

Module talen

en, fr, es

Compatibele PrestaShop versies

V1.4.0.1 - V1.7.3.1

Module versie

V 1.1

Nummers van download

0

Ontwikkelaar

PrestaShop

Ontwikkelaarstalen

en, fr

Categorie

Ondersteuningsplan

Interventiekader

The Premium Support Plan includes essential services to enhance the success of your online store.

Terms: 12 months
Number of support hours included per year: 12 Hours


Additional services :

Site performance audit 75.00€

Site marketing audit 75.00€

Expert guidance:
  • Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
  • Recommendations regarding your server (type of hosting excluding configuration).
  • Support for module installation (excluding configuration).
  • Submission of online tickets and followed live
  • Advices to install (hosting, modules and themes)
  • Installing modules purchased addons (excluding configuration)
  • Installing Themes
  • Configuration of the back office and native modules

Also…Invitations to exclusive PrestaShop events.

Excluded from support:
  • SVN versions (in development).
  • Assistance on a solution whose core has been changed by the client.
  • Specific developments that the client wishes to add.
  • Development and integration of a graphic or theme.
  • User training.
  • Version updates.
  • Site migration.
  • Store installation.

Terms:
In order for our expert support team to deliver the best possible service, you must provide the following information:
  • FTP access
  • MYSQL access
  • Database
  • Your site’s URL
  • URL to access the Back Office
  • E-mail address and password to access the Back Office
  • Support is available Monday to Friday from 9AM to 6PM CET (Central European Time)..
  • Support is available in French, English and Spanish.
​
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Hulp nodig?

Our team answers in these languages:
en, fr
message   Neem contact met ons op

Over deze ontwikkelaar

Vermelde producten

666

Ontwikkelaar sinds

05.06.2009

Land

France

Ondersteunende talen

en, fr

PrestaShop Support

About PrestaShop Support

message Contact our team

With PrestaShop Support, our experts are there to help you succeed in your e-commerce project! At each step in your e-commerce journey, our team is there to advise you and provide technical support to optimize your store according to your wishes and objectives.

Andere support plannen beschikbaar

Meer informatie trending_flat
Support Easy Plan

Support Easy Plan

$27999

One month of service: save time and run a more ...

16 tarieven
Support Deluxe Plan

Support Deluxe Plan

$1,399

One year of service: save time and run a more ...

13 tarieven
Intervention Ticket

Intervention Ticket

$11499

One hour of service: save time and run a more ...

23 tarieven
Meer informatie

Vaak samen gekocht

Totale prijs:
$699
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Prijs $699 $699
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