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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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Your data will be transferred to the Partner when you download this module.
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Ik bevestig mijn persoonsgegevens te blijven

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Top, Uw webshop heeft baat bij! Deze module is gedownload. U hoeft hem alleen nog maar op uw PrestaShop-winkel te installeren. Hulp nodig? Bekijk onze tutorial: Een betaalde of gratis Addons-module installeren

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V1.5.0.0 - V1.7.8.0
Van V1.5.0.0 tot V1.7.8.0

Overzicht

Built-in live chat, contact form and ticketing system (helpdesk) module for Prestashop, self-managed, free forever! 3-in-1 complete customer support channel to communicate with online customers easily and boost sales.

Wat deze module u te bieden heeft

headset Verbetert de klantrelatie
Going to pay for a costly live chat and ticking system (helpdesk) service $200 (or even more!) every month to communicate with your online customers? Wait a moment...! Why do that while you can run the live chat and ticketing system directly on your Prestashop website without any third-party services, no monthly cost, secure, stable and 1-click to install!
 
What this module includes:
 
Live chat
 
The live chat feature allows you to chat with 1000+ online visitors on your website at the same time smoothly. Many great features are included to the live chat such as: multi chat windows, auto reply, pre-made messages, anti spam, etc. making a complete online chat system for Prestashop.
 
Contact form and ticketing System
 
Contact form and ticketing system feature (helpdesk) allows you to create unlimited number of contact forms centralize your customer support service. Customer sends their support requests through tickets, you can easily manage all customer tickets from your admin area: assign ticket to departments/staffs, mark ticket as solved, reply to customer ticket, etc.

Wat uw klanten zullen waarderen

Live Chat, Contact form and Ticketing System is an essential module that you need to install on your website to improve your customer support service as well as boost your sales by directly chatting with your customer on your website, receiving their support tickets and encouraging them to buy your products. Customers can start a conversation anytime when surfing your website.

Installatie

1. Login your website back-end
2. Navigate to “Modules & services”
3. Click on “Upload a module” to upload and install Live Chat, Contact form and Ticketing System
4. You’re all done. Enjoy the awesome Prestashop chat and helpdesk module!

Anders

  • Detailed guide of how to install and use the module is attached
  • Highly compatible with any Prestashop website (even the site uses custom theme and custom modules)
  • Free support for module installation
  • 24/7 online support for any problems getting when install or use this module on your website

Hulp nodig?

Deze ontwikkelaar antwoordt in deze talen:
en

Technische fiche

Laatste update

25.10.2021

Module talen

en, es, fr, it

Compatibele PrestaShop versies

V1.5.0.0 - V1.7.8.0

Multi-shop compatibiliteit 

info

Module versie

V 2.3.7

Nummers van download

871

Niveau

Beginners

Documentatie

Included

Ontwikkelaar

ETS-Soft

Ontwikkelaarstalen

en

Categorie

Ondersteuning & Online chat

Functies

  • 3-in-1 customer support service module for Prestashop: offers both live chat, contact form and ticketing system.
  • Create unlimited number of contact form in minutes
  • Centralize support via ticketing system
  • Freely to chat with customer through built-in live chat windows
  • Excellent performance, allow you to chat with 1000+ customers stably at the same time with minimum server resource.
  • User-driven interface, smooth chat on mobile devices
  • Highest security layers implemented: auto-protection against spam, CAPTCHA and IP blacklist
  • Easily manage your online store departments and staffs. The supporter can transfer their support conversation to related departments and decline the waiting time of customers
  • Huge number of exclusive features such as: visual interface editor, multi online statuses (online, offline, busy, invisible), social login, Chatbot (auto-reply) & premade messages, display message sending status (Sent, Delivered, Seen, Writing), custom chat fields, rate support chat & ticket, chat history (for both customer and shop operator) and many more!
  • Detailed statistic charts and helpful information on dashboard
  • Multi-shop supported

Aanbeveling

  • Contact us anytime if you see any problems with this module or you have ideas for us that would help us improve this module and make it more useful. We appreciate all your feedback. 
  • Please leave us a positive feedback of 5 stars for the module and share it on your social network accounts (Facebook, Twitter, Instagram…). It would help us a lot in promoting this awesome module to more valued customers.

Wat is er nieuw in versie 2.3.7(25.10.2021)

  • Optimize database of ticket system

Ondersteuning en updates

Op het moment van aankoop wordt uw Business Care abonnement van uw eerste jaar automatisch opgenomen en vervolgens stilzwijgend verlengd aan het einde van de periode.

U kunt uw abonnement op elk moment opzeggen voor het einde van de lopende periode.

Diensten inbegrepen in uw abonnement:

  • Beveiligingsupdates
  • Compatibiliteitsupdates
  • Evoluties en toekomstige functies
  • Onbeperkte ondersteuning

Wilt u meer details? Bekijk de meest gestelde vragen over Business CareBusiness Care.


Hulp nodig?

Deze ontwikkelaar antwoordt in deze talen:
en