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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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Your data will be transferred to the Partner when you download this module.
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Ik bevestig mijn persoonsgegevens te blijven

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Top, Uw webshop heeft baat bij! Deze module is gedownload. U hoeft hem alleen nog maar op uw PrestaShop-winkel te installeren. Hulp nodig? Bekijk onze tutorial: Een betaalde of gratis Addons-module installeren

Live Chat and Ticketing System

module Live Chat and Ticketing System

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Ontwikkeld door ETS-Soft
Best seller
(29) 29 stemmen
V1.5.0.0 - V1.7.7.0
Van V1.5.0.0 tot V1.7.7.0
  • Punt alleen
  • Zen Option
  • check_circle3 maanden ondersteuning
  • check_circle12 maanden ondersteuning
  • check_circleOntwikkeling en toekomstige functionaliteiten
  • check_circleVeiligheidsupdates
Prijs
$179.99 $250.99

Module maker partnerverified_user

ETS-Soft

Overzicht

Built-in live chat and ticketing system (helpdesk) module for Prestashop, self-managed, free forever! 2-in-1 complete customer support channel to communicate with online customers easily and boost sales.

Wat deze module u te bieden heeft

headset Verbetert de klantrelatie
Going to pay for a costly live chat and ticking system (helpdesk) service $200 (or even more!) every month to communicate with your online customers? Wait a moment...! Why do that while you can run the live chat and ticketing system directly on your Prestashop website without any third-party services, no monthly cost, secure, stable and 1-click to install!

What this module includes:

Live chat

The live chat feature allows you to chat with 1000+ online visitors on your website at the same time smoothly. Many great features are included to the live chat such as: multi chat windows, auto reply, pre-made messages, anti spam, etc. making a complete online chat system for Prestashop.
 
Ticketing System

Ticketing system feature (helpdesk) allows you to centralize your customer support service. Customer sends their support requests through tickets, you can easily manage all customer tickets from your admin area: assign ticket to departments/staffs, mark ticket as solved, reply to customer ticket, etc.

Wat uw klanten zullen waarderen

Live Chat and Ticketing System is an essential module that you need to install on your website to improve your customer support service as well as boost your sales by directly chatting with your customer on your website, receiving their support tickets and encouraging them to buy your products. Customers can start a conversation anytime when surfing your website.

Installatie

1. Login your website back-end
2. Navigate to “Modules & services”
3. Click on “Upload a module” to upload and install Live Chat and Ticketing System
4. You’re all done. Enjoy the awesome Prestashop chat and helpdesk module!

Anders

  • Detailed guide of how to install and use the module is attached
  • Highly compatible with any Prestashop website (even the site uses custom theme and custom modules)
  • Free support for module installation
  • 24/7 online support for any problems getting when install or use this module on your website

Hulp nodig?

Deze ontwikkelaar antwoordt in deze talen:
en

Technische fiche

Laatste update

06.10.2020

Module talen

en, es, fr, it

Compatibele PrestaShop versies

V1.5.0.0 - V1.7.7.0

Multi-shop compatibiliteit 

info

Module versie

V 2.1.9

Nummers van download

598

Niveau

Beginners

Documentatie

Included

Ontwikkelaar

ETS-Soft

Ontwikkelaarstalen

en

Categorie

Ondersteuning & Online chat

Functies

  • 2-in-1 customer support service module for Prestashop: offers both live chat and ticketing system.
  • Excellent performance, allow you to chat with 1000+ customers stably at the same time with minimum server resource.
  • User-driven interface, smooth chat on mobile devices
  • Highest security layers implemented: auto-protection against spam, CAPTCHA and IP blacklist
  • Easily manage your online store departments and staffs. The supporter can transfer their support conversation to related departments and decline the waiting time of customers
  • Huge number of exclusive features such as: visual interface editor, multi online statuses (online, offline, busy, invisible), social login, Chatbot (auto-reply) & premade messages, display message sending status (Sent, Delivered, Seen, Writing), custom chat fields, rate support chat & ticket, chat history (for both customer and shop operator) and many more!
  • Detailed statistic charts and helpful information on dashboard
  • Multi-shop supported

Aanbeveling

  • Contact us anytime if you see any problems with this module or you have ideas for us that would help us improve this module and make it more useful. We appreciate all your feedback. 
  • Please leave us a positive feedback of 5 stars for the module and share it on your social network accounts (Facebook, Twitter, Instagram…). It would help us a lot in promoting this awesome module to more valued customers.

Wat is er nieuw in versie 2.1.9(06.10.2020)

  • Minor bug fixes and improvements

Ondersteuning en updates

U profiteert automatisch van 3 maanden ondersteuning bij dit product.

Tot 90 dagen na de aankoop profiteert u van technische en functionele ondersteuning en van toegang tot beschikbare updates voor dit product.

Kies de optie Zen om 12 maanden lang te profiteren van een goed werkend product!

Met de optie Zen heeft u gedurende een jaar na aankoop toegang tot ALLE updates van het product. De ontwikkelaar van het product beantwoordt via de mail al uw technische en functionele vragen.

Wat is de optie Zen?

De optie Zen omvat twee services:

  • Een onbeperkte aftersales-service tijdens de optieperiode;
  • Toegang tot alle updates van dit product in deze periode.

De optie Zen is tegen een gunstige prijs beschikbaar op het moment van de aankoop van dit product, maar u kunt deze ook aanschaffen na aankoop, dit vanuit uw klantaccount. De optie is geldig tot een jaar na de aankoopdatum van uw product. Hoe vroeger u 'm koopt, hoe langer u ervan profiteert!

Wat omvat de Option Zen?

De optie Zen omvat:

  • antwoorden op vragen over het gebruik van de module/het thema;
  • oplossingen van technische problemen met de module/het thema;
  • toegang tot alle updates van de module/het thema.

Onderstaande diensten zijn niet inbegrepen in de optie Zen:

  • specifieke personalisering en ontwikkeling;
  • de installatie en update van de module/het thema:
  • het oplossen van problemen met de services van derde partijen, de hosting of de server, of met de software van PrestaShop.

Hulp nodig?

Deze ontwikkelaar antwoordt in deze talen:
en

Schrijfwijzen

24
2
1
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2

Beoordelingen van klanten

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