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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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Your data will be transferred to the Partner when you download this module.
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Ik bevestig mijn persoonsgegevens te blijven

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Top, Uw webshop heeft baat bij! Deze module is gedownload. U hoeft hem alleen nog maar op uw PrestaShop-winkel te installeren. Hulp nodig? Bekijk onze tutorial: Een betaalde of gratis Addons-module installeren

Reve Chat - Online Live Chat

module Reve Chat - Online Live Chat

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Ontwikkeld door Community developer
V1.4.0.1 - V1.7.7.8
Van V1.4.0.1 tot V1.7.7.8

Overzicht

Complete Customer Engagement Software that provides Live Chat, Voice Call, Video Chat and Visitor Analytics with your web visitors.

Wat deze module u te bieden heeft

headset Verbetert de klantrelatie
  • Live Chat, the fastest way to assist your website visitors
  • Face to face communication within your website.
  • Now turn every conversation into an amazing experience with REVE Chat's awesome voice calling experience.
  • Let your customer know expected waiting time in the chat queue
  • Detailed information about website visitors at your finger tips
  • Engage with your website visitors through Proactive Chat
  • Use canned response for faster replies

Why choose our module:
  • We build user and platform friendly modules;
  • All our developers are certified by PrestaShop;
  • We can make custom modifications for the module and for your shop - contact us;

  • Wat uw klanten zullen waarderen

    • Fast
    • Secure
    • Reliable
    • Scalable
    • Enjoyable
    • Unbeatable

    Installatie

    • Download the module from your account
    • Go to your shop's dashboard
    • Go to Modules
    • Click Add Module and select the archive you've downloaded from your computer
    • Install the module

    Hulp nodig?

    Deze ontwikkelaar antwoordt in deze talen:
    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh

    Technische fiche

    Laatste update

    08.11.2016

    Module talen

    en, cs, de, es, fr, hu, nl, pl, pt, ro, ru +5

    Compatibele PrestaShop versies

    V1.4.0.1 - V1.7.7.8

    Module versie

    V 1.0.0

    Nummers van download

    16

    Documentatie

    Included

    Ontwikkelaar

    Community developer

    Ontwikkelaarstalen

    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh +8

    Account op externe dienst vereist

    Ja

    Categorie

    Ondersteuning & Online chat

    Functies

    • Live Chat - Customers are waiting on your website. What about offering help instantly, much faster than traditional phone or email support? REVE Chat, the online live chat software can be integrated on the website within a few minutes. There are times when visitors on your website may get confused and seek instant help. REVE Chat brings a solution to this. Anytime, visitors can click on the chat banner to initiate live chat assistance. So, adding live chat on website is one of the most effective way to communicate with your website visitors.
    • Video Chat - This feature allows visitors to talk and see the support agents in real time. Whenever they need any help, they can easily get this facility. In the REVE Chat widget, there will be a ‘Video Call’ button clicking on which they can make live video calls. Through online live chat assistance, it allows you to provide more personalized experience to your customers whenever they land on your website.
    • Voice Call - REVE Chat brings a new dimension to customer support with its Voice Calling facility. Here customers don’t need to wait endlessly for support personnel to respond. With a simple click, now they can directly call your support personnel whenever they need any help. In the REVE Chat window, there will be a ‘Voice Call’ button clicking on which they can make live calls.
    • Queuing - By adding live chat for website, now handle chat requests more efficiently when all your agents are busy in assisting others by adding live chat for website. Queuing allows your visitors to get an idea about how long they need to wait to start a conversation with your support agent. At the same time they also can see their progress and exact position in the queue. Website visitors enter in the queue when all the agents are busy and their maximum chat limit is reached. It helps agents to focus on the ongoing chats before starting new ones. With ‘Queuing’ you can modify the total number of concurrent chats for every agent.
    • Visitor Analytics - To deliver excellent support service, first you need to know your customers. ‘Visitor Analytics’ lets you track and monitor website visitors and get detailed information about their past visits, pages they have viewed, total number of chats have been initiated and many more. It helps to analyze the customer behavior so that you can communicate in a more personalized and targeted way. You can monitor the key metrics and optimize the whole process for both of your support agents and website visitors. So opt live chat for website and see the difference.
    • Proactive Chat - Connecting with your customers has become easier with ‘Proactive Chat’. It lets you reach to the website visitors for offering instant help even before they ask a question. With ‘Proactive Chat’ you can target a specific website visitor and then by using visual sound effects can deliberately invite him to initiate a live chat session. The chat invitation message can be a small chat window with a custom message saying for example, "Welcome to REVE Chat. How may I help you today?"
    • Canned Response - Save replies as canned responses to the most common questions asked by your customers. It will not only shorten your response time but also eliminate typo errors. Canned response allows you to type the reply once, save it and then reuse it during live chat with just a few keystrokes. It improves the efficiency of your support team and keep the website visitors happy with fast response.
    • Facebook Chat Integration - Have you ever wanted to live chat with your Facebook fan page visitors? With REVE Chat now you can. Apart from live chat on website, ‘Facebook Chat Integration’ offers an additional way to reach to your potential clients who visit your Facebook company page. All you need is a REVE Chat account and your company page in Facebook.
    • Chat Monitoring - ‘Chat Monitoring’ allows you to monitor the detailed chat conversation between your agents and website visitors in real time and improve the quality of your support service.

    Aanbeveling

    Read the documentation

    Wat is er nieuw in versie 1.0.0(08.11.2016)

    • Initial release

    Ondersteuning en updates

    Op het moment van aankoop wordt uw Business Care abonnement van uw eerste jaar automatisch opgenomen en vervolgens stilzwijgend verlengd aan het einde van de periode.

    U kunt uw abonnement op elk moment opzeggen voor het einde van de lopende periode.

    Diensten inbegrepen in uw abonnement:

    • Beveiligingsupdates
    • Compatibiliteitsupdates
    • Evoluties en toekomstige functies
    • Onbeperkte ondersteuning

    Wilt u meer details? Bekijk de meest gestelde vragen over Business CareBusiness Care.


    Hulp nodig?

    Deze ontwikkelaar antwoordt in deze talen:
    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh