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module Live Chat Pro (All in One)

Prijs
$6999 $9999
Live Chat Pro (All in One)

module Live Chat Pro (All in One)

Ontwikkeld door ProQuality
Best seller
(290) 290 stemmen
V1.4.0.1 - V1.7.6.2
This module allows you to chat with your visitors, track their behavior on your site in real time and view their geolocation using google maps. Many operators can chat with several users at once.  
Van V1.4.0.1 tot V1.7.6.2
  • Punt alleen
  • Zen Option
  • check_circle3 maanden ondersteuning
  • check_circle12 maanden ondersteuning
  • check_circleOntwikkeling en toekomstige functionaliteiten
  • check_circleVeiligheidsupdates
Prijs
$6999 $9999

Module maker partnerverified_user

ProQuality

Overzicht

This module allows you to chat with your visitors, track their behavior on your site in real time and view their geolocation using google maps. Many operators can chat with several users at once.


 

Wat deze module u te bieden heeft

insert_chart Conversies
The module DOES NOT require a monthly fee or any other fee, you buy it once and you use it without any restrictions.

A study called “Making Proactive Chat Work”  found the following:  Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.
An ATG Global Consumer Trend study found that 90% of customers consider live chat helpful 62% reported being more likely to purchase from the site again.
A further 38% of respondents said they had made their purchase due to the chat session itself.
All these attitudes were even more prevalent among respondents who bought online at least weekly.
 

Wat uw klanten zullen waarderen

Customers get high quality support services with fastest response time, their questions are answered and they will be happy to purchase from your store.

Installatie

The installation process is attached in the documentation file located in the module root folder: readme_en.pd
 

Hulp nodig?

Deze ontwikkelaar antwoordt in deze talen:
en

Technische fiche

Laatste update

03.12.2019

Module talen

en, br, de, es, fr, it, nl, pl, ro, si, sv +5

Compatibele PrestaShop versies

V1.4.0.1 - V1.7.6.2

Module versie

V 10.1.0

Nummers van download

8.022

Niveau

Beginners

Documentatie

Included

Ontwikkelaar

ProQuality

Ontwikkelaarstalen

en

Categorie

Ondersteuning & Online chat

Nodig hebben

Conversies

Functies

GENERAL
  • Save time. Perfect workflow with AJAX, the browser doesn't refresh because most of the operations will run in background.
  • Comet technology (reverse ajax) on ajax calls: this is a new feature that is used on professional live chat systems to keep the server resources at minimum even with hundreds of active chats and deliver instant messages from customer to admin. Most live chat systems use the classical ajax request with interval to fetch the response from server, this module uses "ajax push” to send the information to the server.
  • Working with MultiStore.
  • Live chat tab on front end
  • Backend complex configuration tabs (Settings, Departments, Staff Profiles)
  • Backend popup window (Chat Status, Online Users, Active Chats, Statistics)
  • Cool and classic animated emoticons

SETTINGS
  • Possibility to send offline messages to email
  • Set incoming chat request sound
  • Set chat message sound
  • Choose between Slide chat type and Popup chat type
  • Enable/Disable Name, Email, Phone, Department, Question fields
  • Hide / Show chat window when offline
  • Chat Orientation / offset
  • Theme settings (chat width, chat height, corners radius, border, border color, background color, foreground color, header online/offline background color, header online/offline foreground color, submit button background/foreground colors.
  • Messages settings (online/offline chat header message, online/offline chat welcome message)

DEPARTMENTS
  • Add / Edit / Delete departments (Name, Status)

STAFF PROFILES
  • Add / Edit / Delete staff profiles (First name, Last name, Avatar, Assigned departments, Welcome message, Signature)

BACKEND POPUP CHAT WINDOW
  • Staff status (Online, Offline). If staff is online he will be available to chat, if all staff members are offline the customers will be able to send messages to the staff so they can view them later
  • Online users External or Internal. The external users are customers that are currently in chat and the internal users are online staff members. Any staff member can start chat with external or internal users.
  • Active chats. The tabs with the users that are in chat, it contains sub tabs for every user (chat area, user details, visited pages history, geolocation with google maps)
  • Statistics. Contain 4 tabs (Online visitors, Chat archive, Chat messages, Ratings, Logs)

Wat is er nieuw in versie 10.1.0(03.12.2019)

  • fixed bugs

Ondersteuning en updates

U profiteert automatisch van 3 maanden ondersteuning bij dit product.

Tot 90 dagen na de aankoop profiteert u van technische en functionele ondersteuning en van toegang tot beschikbare updates voor dit product.

Kies de optie Zen om 12 maanden lang te profiteren van een goed werkend product!

Met de optie Zen heeft u gedurende een jaar na aankoop toegang tot ALLE updates van het product. De ontwikkelaar van het product beantwoordt via de mail al uw technische en functionele vragen.

Wat is de optie Zen?

De optie Zen omvat twee services:

  • Een onbeperkte aftersales-service tijdens de optieperiode;
  • Toegang tot alle updates van dit product in deze periode.

De optie Zen is tegen een gunstige prijs beschikbaar op het moment van de aankoop van dit product, maar u kunt deze ook aanschaffen na aankoop, dit vanuit uw klantaccount. De optie is geldig tot een jaar na de aankoopdatum van uw product. Hoe vroeger u 'm koopt, hoe langer u ervan profiteert!

Wat omvat de Option Zen?

De optie Zen omvat:

  • antwoorden op vragen over het gebruik van de module/het thema;
  • oplossingen van technische problemen met de module/het thema;
  • toegang tot alle updates van de module/het thema.

Onderstaande diensten zijn niet inbegrepen in de optie Zen:

  • specifieke personalisering en ontwikkeling;
  • de installatie en update van de module/het thema:
  • het oplossen van problemen met de services van derde partijen, de hosting of de server, of met de software van PrestaShop.

Hulp nodig?

Deze ontwikkelaar antwoordt in deze talen:
en

Over deze ontwikkelaar

Deskundigheidsniveau

Captain

Vermelde producten

13

Ontwikkelaar sinds

04.03.2013

Land

Romania

Ondersteunende talen

en

ProQuality

ProQuality is a certified Prestashop partner agency which has the main focus on producing high quality modules and themes for Prestashop.ProQuality is also recognized and appreciated by the public for the quality both of support and of its modules. We are present in the top 10 best module sales with multiple modules and we ensure that our technical and commercial support is one of the most responsive out there.

Schrijfwijzen

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