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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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Your data will be transferred to the Partner when you download this module.
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Ik bevestig mijn persoonsgegevens te blijven

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Top, Uw webshop heeft baat bij! Deze module is gedownload. U hoeft hem alleen nog maar op uw PrestaShop-winkel te installeren. Hulp nodig? Bekijk onze tutorial: Een betaalde of gratis Addons-module installeren

UVdesk - Free Helpdesk Ticket System

module UVdesk - Free Helpdesk Ticket System

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Ontwikkeld door Webkul
V1.6.0.4 - V1.7.8.8
Van V1.6.0.4 tot V1.7.8.8

Overzicht

Integrate UVdesk ticket system in your Prestashop store to provide a support platform to your customers. A dedicated support platform to resolve the queries of customers will help to build customers trust towards your brand.

Wat deze module u te bieden heeft

headset Verbetert de klantrelatie
  • All pre-sale & post-sale queries can be managed from one place.
  • Admin can reply to those tickets created by the buyer.
  • Admin can delete the tickets from PrestaShop backend.
  • Admin can assign an agent to the ticket who will look after the customer issue.
  • Admin/Assigned agent/Customers can add attachments on ticket replies.
  • The filter option can be used to search for a specific ticket using various parameters.

Wat uw klanten zullen waarderen

  • Customers can raise their queries any time from the platform.
  • Customers can view their previously created tickets in their account.
  • Customers can add a collaborator in the ticket.
  • Customers are notified via mail when the admin replies on their created ticket.

Installatie

  • Go to the back office-> modules -> Upload a module
  • Upload zip file of ‘UVdesk - Free Helpdesk Ticket System’
  • The module will automatically get installed on your Prestashop

Hulp nodig?

Deze ontwikkelaar antwoordt in deze talen:
en

Technische fiche

Laatste update

16.10.2019

Module talen

en, ar, bg, de, es, fr, it, nl, pt, ru +4

Compatibele PrestaShop versies

V1.6.0.4 - V1.7.8.8

Module versie

V 4.0.2

Nummers van download

1

Documentatie

Included

Ontwikkelaar

Webkul

Ontwikkelaarstalen

en

Account op externe dienst vereist

Ja

Categorie

Klantenservice

Functies

  • Integrate UVdesk Helpdesk System with your PrestaShop Store
  • Easy interaction between Admin and Buyers
  • A well-managed helpdesk system for your PrestaShop site
  • Absolutely Free of Cost Addon (Admin will have to sign up to UVdesk if he/she does not have an existing account)
  • Buyers can raise ticket relating to any concern/issue/enquiry.
  • Admin can reply to those tickets created by the buyer.
  • Admin can delete the tickets from PrestaShop backend.
  • Admin can assign an agent to the ticket who will look after the customer issue.
  • Admin/Assigned agent/Customers can add attachments on ticket replies.
  • The filter option can be used to search for a specific ticket using various parameters.
  • The customer can add a collaborator to the ticket to keep the third party in the loop if needed.
  • Use Upgraded UVdesk Plans to avail various other features.
  • The module translation is available in following languages: French (fr), Arabic(ar), Spanish(es), German(de), Italian(It), Russian(ru), Japanese(ja), Dutch(nl), Bulgarian (bg), Portuguese (pt).

Wat is er nieuw in versie 4.0.2(16.10.2019)

  • Buyers can raise ticket relating to any concern/issue/enquiry.
  • Admin can reply to those tickets created by the buyer.
  • Admin can assign an agent to the ticket who will look after the customer issue.
  • The customer can add a collaborator to the ticket to keep the third party in the loop if needed.
  • Admin/Assigned agent/Customers can add attachments on ticket replies.

Ondersteuning en updates

Op het moment van aankoop wordt uw Business Care abonnement van uw eerste jaar automatisch opgenomen en vervolgens stilzwijgend verlengd aan het einde van de periode.

U kunt uw abonnement op elk moment opzeggen voor het einde van de lopende periode.

Diensten inbegrepen in uw abonnement:

  • Beveiligingsupdates
  • Compatibiliteitsupdates
  • Evoluties en toekomstige functies
  • Onbeperkte ondersteuning

Wilt u meer details? Bekijk de meest gestelde vragen over Business CareBusiness Care.


Hulp nodig?

Deze ontwikkelaar antwoordt in deze talen:
en