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xSellco Helpdesk

module xSellco Helpdesk

Ontwikkeld door PrestaShop Partners
  • Official
    Partner
  • +1000
    downloads!
  • PrestaShop
    1.5 - 1.7.4.0

Presentatie

xSellco is the leading e-commerce help desk, tailored specifically for online retailers. Centralize customer queries and order details from your Prestashop and other sales channels like Amazon, eBay and more in one simple dashboard.  
 

Wat deze module u te bieden heeft

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Productiviteit Vereenvoudigt het aftersales-beheer

  • Save time and costs on customer support
  • Send fast, personal responses
  • Expand to new international markets with built-in auto-translate
  • Answer queries in real time with live chat
  • Unlimited users
  • Live connections to 60+ e-commerce channels
  • Collaborative team dashboard
  • No overlapping query responses
  • Measure team performance to ensure you meet your customers' expectations
  • Track key metrics like response times and message volume for different query types so you can focus on areas that need improvement

Kenmerk

  • Consolidate customer queries from all your sales channels in one shared dashboard
  • All orders, shipping and customer details displayed within each message
  • Time-saving features such as templates, dynamic tags, and autoresponder
  • Automatic language translationPrioritize messages by time left to respond
  • Automate workflows with specific rules
  • Insightful reporting helps you analyze your customer support metrics
  • View ticket volume by store, language, query type and more
  • Integrations with all major e-commerce platforms, including Amazon, eBay, and PrestaShop
  • Connect to e‑commerce management platforms such as Channel Advisor, Linnworks, BrightPearl and Skubana

Wat uw klanten zullen waarderen

  • Fast and personal responses
  • Enhanced customer experience
  • Live chat features
  • Global customers can communicate in their own language

Wat is er nieuw in versie 2.0.2(2018-05-09)

  • Support for French and Italian

Over de ontwikkelaar, PrestaShop Partners

PrestaShop Partners

Vragen?
Hulp nodig?

De ontwikkelaar antwoordt u in het
en fr it

GRATIS

  • Compatibiliteit v1.5 - v1.7.4.0

  • Versie 2.0.2 (2018-05-09)

  • Requires subscription to a paid external service Ja

  • Inbegrepen in PrestaShop Ja

  • Downloaden 1510

  • Beschikbaar in het en fr it

Vragen? Neem contact op met de ontwikkelaar!
De ontwikkelaar antwoordt u in het

en fr it