close

Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

close

check_circle Het artikel is toegevoegd aan je winkelwagen

close
Your data will be transferred to the Partner when you download this module.
close

Ik bevestig mijn persoonsgegevens te blijven

close

Top, Uw webshop heeft baat bij! Deze module is gedownload. U hoeft hem alleen nog maar op uw PrestaShop-winkel te installeren. Hulp nodig? Bekijk onze tutorial: Een betaalde of gratis Addons-module installeren

school Customer satisfaction: Module of the year
Best seller
V1.5.0.0 - V1.7.7.8
Van V1.5.0.0 tot V1.7.7.8

Overzicht

This module allows you to display messages and discussions between your store and your customers. In fact your client may consult exchanges with customer service and its various requests. Notifications system for new message for your customers!

Wat deze module u te bieden heeft

headset Verbetert de klantrelatie
headset Beschermt u tegen geschillen
Your customers do not receive your reply emails?
You want your customers to see its discussions with the customer service?
You want that your customer be alerted for a new message?
 
With this module you can display the discussions with the customer service directly to the customer's account and the customer can reply from the website!
 
The customer can then know if his request has been processed and may consult the answers.

Wat uw klanten zullen waarderen

  • Your customer can check your answers at any time by logging into their account.
  • SPAM emails received and deleted will still be available.
  • Your customer can reply to you directly from the webstore. (as long as the thread is open)

Installatie

Installation without override.

Hulp nodig?

Deze ontwikkelaar antwoordt in deze talen:
fr, en

Technische fiche

Laatste update

09.11.2020

Module talen

en, de, fr, pl

Compatibele PrestaShop versies

V1.5.0.0 - V1.7.7.8

Multi-shop compatibiliteit 

info

Module versie

V 1.4.5

Nummers van download

492

Niveau

Beginners

Documentatie

Included

Ontwikkelaar

Community developer

Ontwikkelaarstalen

fr, en

Categorie

Klantenservice

Functies

FRONT OFFICE :

  • Notifications system in front office for new message from customer service
  • Displaying discussions in accordion mode
  • Displaying Messages by group discussions
  • Displaying the message status: read or unread
  • Display contacted Service
  • Display of the order number and the name of the product concerned (if applicable)
  • The customer can reply to the thread (Open thread)
  • Th customer can print each discussion.
  • The customer can send an attachment.
  • An option allow the client to respond even on a closed discussion.

BACKEND AND SETTINGS :

  • Possibility to open a discussion from the backoffice freely.
  • Ability to restrict access to messages based on the customer group
  • You can choose the hook for notifications : displayTop or DisplayBanner
  • You can choose what action is authorized by the customer :
-> mark as read OR mark as read and close thread
  • You can desactivate notifications
  • You can display or hide left and right column in message list.
  • You can change color for read and unread message
  • And much more...

Wat is er nieuw in versie 1.4.5(09.11.2020)

  • Fix issue on javascript form submission Prestashop 1.7
  • Fix issue with missing email vars for Prestashop 1.7
  • Fix issue on notification count in front Prestashop 1.7
  • Add new feature : open a new discussion on backend
  • Add more test to check if module is ready

Ondersteuning en updates

Op het moment van aankoop wordt uw Business Care abonnement van uw eerste jaar automatisch opgenomen en vervolgens stilzwijgend verlengd aan het einde van de periode.

U kunt uw abonnement op elk moment opzeggen voor het einde van de lopende periode.

Diensten inbegrepen in uw abonnement:

  • Beveiligingsupdates
  • Compatibiliteitsupdates
  • Evoluties en toekomstige functies
  • Onbeperkte ondersteuning

Wilt u meer details? Bekijk de meest gestelde vragen over Business CareBusiness Care.


Hulp nodig?

Deze ontwikkelaar antwoordt in deze talen:
fr, en