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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

I change my password Continue with PayPal
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Troubleshooting Analysis Plan

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$539.07 $539.07
Home > Support > Troubleshooting Analysis Plan
Troubleshooting Analysis Plan

Troubleshooting Analysis Plan

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Ontwikkeld door Invertus

Overzicht

Is your e-shop not working as it should and you want to find a solution? Our Troubleshooting analysis plan lets you take advantage of our expert assistance that will help you.
 
 
 
 
 
 

Installatie

Terms:
  • 5 working hours of experienced developer and 2 working hours of system analyst
  • Valid within 6 months
  • Answer from expert support team within 72 hours (during business hours)
  • Support is available Monday to Friday from 8AM to 5PM CET (Eastern European Standard Time).
  • Support languages: English
  • No teamviewer support
  • Only one analysis per ticket.

Discounts do not apply to Support Plans.


For additional information:
Contact our PrestaShop experts: 8AM – 5PM CET (Eastern European Standard Time)


Email: [email protected]


 

Hulp nodig?

Deze ontwikkelaar antwoordt in deze talen:
en
message   Neem contact op met de ontwikkelaar

Technische fiche

Laatste update

08.02.2019

Module talen

en

Compatibele PrestaShop versies

V1.5.0.0 - V1.7.5.0

Module versie

V 1

Documentatie

Included

Ontwikkelaar

Invertus

Ontwikkelaarstalen

en

Categorie

Support

Interventiekader

Troubleshooting Analysis Plan includes services to analyse core problems and improve performance of your online store.

What this service includes:
  • Module modification analysis;
  • Theme modification analysis;
  • Core modification analysis;
  • Trying to reproduce the bug internally on another installations or devices;
  • Detail report regarding the applied procedures and workflow;
  • Estimation for a further intervention in complicated cases;

Required information:
In order for our expert support team to deliver the best possible service, you must provide the following information:
 
  • SSH access
  • Database access
  • URL and log in access to the Back Office
  • A ZIP file and documentation of the module/Theme in case of module or theme investigation.
  • Access to your error logs

Wettelijke naleving

Algemene verordening gegevensbescherming (AVG)

Deze module voldoet aan de Europese Algemene verordening gegevensbescherming.

Hulp nodig?

Deze ontwikkelaar antwoordt in deze talen:
en
message   Neem contact op met de ontwikkelaar

Over deze ontwikkelaar

Deskundigheidsniveau

Captain

Vermelde producten

56

Ontwikkelaar sinds

12.07.2010

Land

Lithuania

Ondersteunende talen

en

PrestaShop Support

About PrestaShop Support

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With PrestaShop Support, our experts are there to help you succeed in your e-commerce project! At each step in your e-commerce journey, our team is there to advise you and provide technical support to optimize your store according to your wishes and objectives.

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Prijs $539.07 $539.07
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