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Top, Uw webshop heeft baat bij! Uw product werd succesvol toegevoegd aan uw winkelwagen

PrestaShop Essential Support Plan

PrestaShop Essential Support Plan

Ontwikkeld door PrestaShop
support - Support - PrestaShop Essential Support Plan

Presentatie

One year of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support!

Number of support hours included per month : 6 hours

The Essential Support Plan includes:
  • Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 48-72 hours of your ticket submission.
  • Expert consultants at your service.
 
 

Wat dit ondersteuningsplan u te bieden heeft

What the support plan does for you
Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.

Focus
The Essential Support Plan includes services to enhance the success of your online store.

Terms: 1 year
Number of support hours included per month: 6 Hours


Expert guidance:
  • Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
  • Recommendations regarding your server (type of hosting excluding configuration).
  • Support for module installation (excluding configuration).
  • Submission of online tickets and followed live
  • Advices to install (hosting, modules and themes)
  • Installing modules purchased addons (excluding configuration)
  • Installing Themes
  • Configuration of the back office and native modules

Also…Invitations to exclusive PrestaShop events.

An expert support team member will answer your support ticket within (during business hours): 48-72 hours maximum

One full year of assistance.

Excluded from support:
  • SVN versions (in development).
  • Assistance on a solution whose core has been changed by the client.
  • Specific developments that the client wishes to add.
  • Development and integration of a graphic or theme.
  • User training.
  • Version updates.
  • Site migration.
  • Store installation.

Terms:
In order for our expert support team to deliver the best possible service, you must provide the following information:
  • FTP access
  • MYSQL access
  • Database
  • Your site’s URL
  • URL to access the Back Office
  • E-mail address and password to access the Back Office
  • Support is available Monday to Friday from 9AM to 6PM CET (Central European Time)..
  • Support is available in Ensglish.

Vaak samen gekocht

Voeg "PrestaShop Essential Support Plan " toe aan uw winkelwagentje, samen met:

  • The Google Shopping Feed module will allow you to send the list of products of your shop to Google Merchant Center and publish your products on Google Shopping page results, that increase your sales by at least 20% in just a few days.

    $4999
  • De Algemene Verordening Gegevensbescherming (AVG) treedt op 25 mei 2018 in werking, zorg ervoor dat uw winkel voldoet aan de verplichtingen van deze Europese regelgeving! De officiële module AVG-conformiteit is ontwikkeld door het PrestaShop-team onder begeleiding van onze AVG-specialisten. Het is de enige module die een complete, aangepaste oplossing voor uw site biedt en de persoonsgegevens

    $9599

Over PrestaShop Ondersteuning

PrestaShop Support

Met PrestaShop Ondersteuning helpen onze deskundigen u om van uw e-commerce project een succes te maken! Ons team staat u in alle etappes van uw e-commerce avontuur bij met advies en technische ondersteuning om uw winkel, afhankelijk van uw wensen en doelstellingen, te optimaliseren.

Vragen?
Hulp nodig?

De ontwikkelaar antwoordt u in het
en fr

$399

  • Compatibiliteit v1.4.0.1 - v1.7.3.1

  • Beschikbaar in het en fr es