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module Reduce Abandoned Carts with Call Back
Ontwikkeld door
Community developer
V1.6.0.4 - V1.7.8.4
Van V1.6.0.4 tot V1.7.8.4
Overzicht
Reduce the number of abandoned carts and convince undecided clients with Callback24!
Callback24 is a smart tool that makes it easy to contact your customers over the phone.
Wat deze module u te bieden heeft
headset
Verbetert de klantrelatie
Make it easier for your clients to contact you
Answer up to 30% more phone calls thanks to call-to-action buttons: widget, pop-up and exit pop-up. Extra animations of the widget encourage to click on it and contact you.
Recover abandoned carts
Reduce the number of abandoned carts. Exit pop-up appears every time a client wants to leave your website. In this way you can offer help, or extra freebies and encourage your clients to contact you. Exit pop-up increases the chance that a customer will contact you by 15%.
Improve the quality of customer service
Record and listen to calls. Train your employees, increase work effectiveness of your department. Verify the work of your salespeople; check which calls were successful, create new scripts and instructions on this basis. Record incoming, outgoing and callback calls.
Find out why your customers call you
Set up call tagging; examine which calls ended with successful sale or dispelled client’s doubts. Compare your employees’ call tagging, see which of them call back the most and have the greatest number of tagged sales.
Check the real effect on orders that Callback24 gives!
Integration with Google Analytics allows for call history analysis, with a division into particular advertising channels. You can also compare the effects of each traffic source. Optimize costs of campaigns, check which of them bring you the most calls from potential customers, choose the best creations. You will find obtained data in Services tab in the panel and in Google Analytics.
Fill in call data in your CRM system
Collect all the customer datain one place. Get new clients, talk to them, make sales and then send contacts with appropriate tags to your favourite CRMs or Marketing Automation.
There are only 5 steps that separate you from increasing sales!
1. Create Callback24 account
2. Configure a service
3. Add consultants and install mobile app for each of them
4. Integrate Callback24 with Google Analytics
5. Talk with customers, tag calls and see how Callback24 improves the sales at your shop
Find out how other online stores increase their sales
Ragtime – music store that increased average order value by 169%
Ragtime store has achieved their aim of increasing sales.
After only 3 months since the implementation of Callback24, statistics have shown that the average shopping cart value was 169% higher after previously made phone calls.
In addition, employees are able to adjust marketing strategy, by taking into account micro conversions. Increased effectiveness of Callback24 can not only increase sales results, but also broaden your target market and successfully build a brand.
What does the owner say about Callback24?
„We've been able to pull up sales because now we can connect quickly with the customers. We’ve noticed that with Callback24 we are simply selling more expensive products.”
44% of clients reported, that the conversation with a live person while shopping online was the most important thing that a website could offer*
*Data based on blog.happyfoxchat.com
Don’t make the same mistake that concerns 54% of online shops*
*research: How many sellers call back to a client?
What are the results of not calling a client back?
*loss of regular or potential client,
*loss of potential sale,
*decreased value of shopping cart,
*loss of sales/partnership agreement,
*no orders from clients,
*financial loss in the long run.
Install Callback24 at your online shop. No risk – only gain!
Wat uw klanten zullen waarderen
- Increase in the quality of customer service;
- Instant contact with the seller;
- Possibility to obtain a reply within 5 seconds;
- possibility to schedule a call.
Installatie
Installation:
- Download and unpack the plug.
- Register an account at https://panel.callback24.io/register
- Download the code available in the panel and paste it into the plugin edition.
- Download the application to your phone.
- Log in to your account.
Configuration:
Log in to the panel -> https://panel.callback24.io/login
Fill in company data, configure office hours, enter consultants' data. Match the widget to your website.
Congratulations! You can now use our tool!
Hulp nodig?
Deze ontwikkelaar antwoordt in deze talen:
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Totale prijs:
$320.47
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