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Intervention Ticket

Intervention Ticket

Sviluppato da PrestaShop
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Oltre il 90 % dei merchant raccomanda questo prodotto

11
6
0
1
4

The average rating includes all reviews since the product launch.

(22 voti)
Livello di competenze laptop laptop laptop

I merchant pensano che questo prodotto richieda un livello di competenza:

Per utenti principianti  
5
Per utenti intermedi  
2
Per utenti avanzati  
3
support - PrestaShop Supporto - Intervention Ticket

Descrizione

One hour of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support!

Number of support hours included : 1 Hour (unique intervention)

The Intervention Ticket includes:
  • Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.
  • Expert consultants at your service.
  

Ciò che questo piano di supporto ti offre

Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.
Focus
The Intervention Ticket includes services to enhance the success of your online store.

Terms: 1 month
Number of support hours included per year: 1 Hour


Expert guidance:
  • Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
  • Recommendations regarding your server (type of hosting excluding configuration).
  • Support for module installation (excluding configuration).
  • Submission of online tickets and followed live
  • Advices to install (hosting, modules and themes)
  • Installing modules purchased addons (excluding configuration)
  • Installing Themes
  • Configuration of the back office and native modules

Also…Invitations to exclusive PrestaShop events.

An expert support team member will answer your support ticket within (during business hours): 72 hours

One full hour of assistance.

Excluded from support:
  • SVN versions (in development).
  • Assistance on a solution whose core has been changed by the client.
  • Specific developments that the client wishes to add.
  • Development and integration of a graphic or theme.
  • User training.
  • Version updates.
  • Site migration.
  • Store installation.

Terms:
In order for our expert support team to deliver the best possible service, you must provide the following information:
  • FTP access
  • MYSQL access
  • Database
  • Your site’s URL
  • URL to access the Back Office
  • E-mail address and password to access the Back Office
  • Support is available Monday to Friday from 9AM to 6PM CET (Central European Time)..
  • Support is available in French, English and Spanish.

Acquistati di solito insieme

Aggiungi "Intervention Ticket" al carrello insieme a:

  • Aggiorna Prestashop 1.4, 1.5 o 1.6 a Prestashop 1.7 in un attimo! MigrationPro è il miglior modulo di migrazione da Prestashop a Prestashop che ti consente di migrare tutti ​​i tuoi dati e​mantenere il tuo negozio sempre​ completamente aggiornato.

    $9499
  • Tired of receiving spam emails? Our module allows you to integrate Google protection on your registration and contact form. Spam emails are blocked. Your customers do not need to copy anti-robot code.

    $3499

Informazioni sullo PrestaShop Support

PrestaShop Support

Con PrestaShop Support, i nostri esperti ti accompagnano nella realizzazione del tuo progetto di e-commerce! In ogni momento, il nostro team ti consiglia e ti supporta dal punto di vista tecnico per ottimizzare il tuo negozio in base ai tuoi desideri e obiettivi.

Hai una domanda?
Bisogno di aiuto?

Lo sviluppatore ti risponde in
en fr

$11499

  • Compatibilità v1.4.0.1 - v1.7.3.1

  • Disponibile in EN, FR, ES

Hai una domanda? Contatta il nostro team