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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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check_circle Il prodotto è stato aggiunto al carrello !

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Your data will be transferred to the Partner when you download this module.
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Confermo le mie informazioni personali per continuare

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Bug Fixing and Investigation Plan

Bug Fixing and Investigation Plan

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Sviluppato da Invertus

Panoramica

Do you face an e-shop issue, but don’t know how to solve it?  We are here to help you! Do not hesitate to take advantage of our expertise & support.

Our expert team will investigate your problem by trying to reproduce issues and analysing error logs, looking into your file structure to provide you a detailed report and if possible, instantly fix the problem. 

We can have a look at your e-shop installation regardless of its version, which modules or themes you use or if your shop’s core is changed.



 

Installazione

In order for our expert support team to deliver the best possible service, you must provide the following information:
  • SSH access
  • Database access
  • URL and log in access to the Back Office
  • A ZIP file and documentation of the module/Theme in case of module or theme investigation.
  • Access to your error and access logs

Terms:
  • Valid within 6 months
  • Full working day of experienced developer
  • Answer from expert support team within 72 hours (during business hours)
  • Support is available Monday to Friday from 8AM to 5PM CET (Eastern European Standard Time).
  • Support languages: English
  • No teamviewer support
  • Only one investigation per ticket.

Discounts do not apply to Support Plans.


For additional information:
Contact our PrestaShop experts: 8AM – 5PM CET (Eastern European Standard Time)


Email: [email protected]

 

Hai bisogno di aiuto?

Il nostro team risponde nelle seguenti lingue:
en

Scheda tecnica

Ultimo aggiornamento

07/02/2019

Lingue del modulo

en

Versioni compatibili con PrestaShop

V1.5.0.0 - V1.7.5.0

Versione modulo

V 1

Sviluppatore

Invertus

Lingue di supporto

en

Categoria

Supporto & Chat online

Quadro d'intervento

Bug Fixing and Investigation Plan includes services to solve problems and enhance the success of your online store.

What this service includes:
  • Module modification analysis;
  • Theme modification analysis;
  • Core modification analysis;
  • Trying to reproduce the bug internally on another installations or devices;
  • Detailed report regarding the applied procedures and workflow;
  • Issue resolving if a conflict is found and enough time is left for fixing;
  • Estimation for a further intervention in complicated cases.

Legal compliance

Regolamento generale sulla protezione dei dati (GDPR)

Questo modulo è conforme al Regolamento generale europeo sulla protezione dei dati.

Hai bisogno di aiuto?

Il nostro team risponde nelle seguenti lingue:
en

Informazioni sullo sviluppatore

Livello di competenze

Captain

Prodotti in elenco

59

Sviluppatore dal

12/07/2010

Paese

Lithuania

Lingue di supporto

en

PrestaShop Support

Informazioni sullo PrestaShop Support

Con PrestaShop Support, i nostri esperti ti accompagnano nella realizzazione del tuo progetto di e-commerce! In ogni momento, il nostro team ti consiglia e ti supporta dal punto di vista tecnico per ottimizzare il tuo negozio in base ai tuoi desideri e obiettivi.