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Bug Fixing and Investigation Plan
Sviluppato da
Invertus
Panoramica
Do you face an e-shop issue, but don’t know how to solve it? We are here to help you! Do not hesitate to take advantage of our expertise & support.
Our expert team will investigate your problem by trying to reproduce issues and analysing error logs, looking into your file structure to provide you a detailed report and if possible, instantly fix the problem.
We can have a look at your e-shop installation regardless of its version, which modules or themes you use or if your shop’s core is changed.
Our expert team will investigate your problem by trying to reproduce issues and analysing error logs, looking into your file structure to provide you a detailed report and if possible, instantly fix the problem.
We can have a look at your e-shop installation regardless of its version, which modules or themes you use or if your shop’s core is changed.
Installazione
In order for our expert support team to deliver the best possible service, you must provide the following information:
Terms:
Discounts do not apply to Support Plans.
For additional information:
Contact our PrestaShop experts: 8AM – 5PM CET (Eastern European Standard Time)
Email: [email protected]
- SSH access
- Database access
- URL and log in access to the Back Office
- A ZIP file and documentation of the module/Theme in case of module or theme investigation.
- Access to your error and access logs
Terms:
- Valid within 6 months
- Full working day of experienced developer
- Answer from expert support team within 72 hours (during business hours)
- Support is available Monday to Friday from 8AM to 5PM CET (Eastern European Standard Time).
- Support languages: English
- No teamviewer support
- Only one investigation per ticket.
Discounts do not apply to Support Plans.
For additional information:
Contact our PrestaShop experts: 8AM – 5PM CET (Eastern European Standard Time)
Email: [email protected]
Hai bisogno di aiuto?
Il nostro team risponde nelle seguenti lingue:
en
Acquistati di solito insieme
Prezzo totale:
$754.97
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![Ufficiale]( "Ufficiale")
Ufficiale
10.000 moduli, temi e servizi
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![100% di fiducia]( "100% di fiducia")
100% di fiducia
I tuoi acquisti e dati personali sono 100% sicuri
![100% di fiducia]( "100% di fiducia")
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![Installazione 1-click]( "Installazione 1-click")
Installazione 1-click
I moduli acquistati appaiono direttamente nel tuo back-office
