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Crisp Live Chat

Modulo Crisp Live Chat

Sviluppato da Community developer
  • PrestaShop
    1.6.1.0 - 1.7.0.6
module - Supporto & Chat online - Crisp Live Chat - 1
module - Supporto & Chat online - Crisp Live Chat - 2
module - Supporto & Chat online - Crisp Live Chat - 3
module - Supporto & Chat online - Crisp Live Chat - 4
module - Supporto & Chat online - Crisp Live Chat - 5

Descrizione

Crisp is the best live chat solution to interact with your customers. More than a Live Chat, Crisp let you create a multi-channel customer strategy. We offer free Live Chat and many other features for your Prestashop.

Ciò che questo prodotto ti offre

headset

Rapporto con i clienti Migliora il rapporto con i clienti

From your desktop or your mobile, add superpowers to your Customer Relationship!

  • Respond to your users that are browsing your website
  • Retain users through the checkout
  • Send automatic email campaigns and automated Live Chat messages to your users
  • Customize Crisp to fit your brand's design
  • Get a dedicated customer support Analytics
  • Receive a notification when your users leave a message
  • Create a shared inbox: Centralize Live Chat conversations, customer support and product returns and messages with third party like delivery companies
  • Automate customers conversations with Chatbots agents
  • Let your users find their answers by themselves by creating a knowledge base. This is also good for your visibility in SERPs
  • Scale your customer's relationship while selling abroad: Crisp handles Live Translate for chat conversations.

  • Funzioni

    Livechat with your customers

    • Add our live chat to your website and talk to your customers. Our chatbox is customizable and multilingual to adapt to your store.
    • With magictype, reply faster to your users by seeing what they write in real-time
    • Fun experience with GIF, smileys and filesharing
    • Integrate Crisp with others channels: Facebook Messenger, Telegram, SMS and e-mail to create a shared inbox between all your companies' department.

    Get customer insights

    • With our detailed customers' profile (social networks, name, data & notes) be more personal and retain your customers: We offer an incredible CRM for your business.
    • Our MagicMap allow you to see where your customers are
    • Detailed analytics to track your ROI
    • See your users screen with MagicBrowse, to understand your sale funnel.
    • Google Analytics and Google Tag Manager integration to track Live chat's impact on conversion rate.

    Build your audience

    • Send e-mail, chat, SMS campaigns to reach your customers and create a strong link with your community
    • Increase your audience with personalized messages. Your users can now reply to your campaigns.
    • Send automated Live Chat triggers to reach customers needing more information.
    • Use customer Javascript Events to build an effective marketing automation campaign

    Your team will love it

    • With a fresh and modern interface, your team will work with an efficient tool
    • Crisp support working hours so your employees are not notified outside working hours
    • Send private notes to make sure that information does not disappear.
    • Be notified and see what your colleagues are writing.
    • Crisp is integrated with Zendesk and Slack, to keep using your existing tools.
    • Enjoy strong integrations with Zapier, Hubspot, Salesforce and many other software.

    Be notified

    •  Offline? We send you a notify you on your devices. 
    •  Not replying? We forward you chat in your mailbox. You can directly reply to your visitor by e-mail and your reply is forwarded to your Crisp and to your visitor e-mail (if e-mail is provided). We keep up everything synced!

    Acquistati di solito insieme

    Aggiungi "Crisp Live Chat" al carrello insieme a:

    • Tired of receiving spam emails? Our module allows you to integrate Google protection on your registration and contact form. Spam emails are blocked. Your customers do not need to copy anti-robot code.

      $3499
    • Con il modulo Banner dei Cookie + CMS sviluppato da PrestaShop, rispetti i requisiti della legislazione europea in materia di cookie, mostrando sul tuo sito un banner d'informazione personalizzabile e configurabile in pochi clic.

      $4499

    Ciò che i tuoi clienti apprezzeranno

    • Your customers can now trust your services by having a personalized experience
    • Your customers can have dedicated answers to their questions.
    • They can reach you from their favorite tools (Live Chat, Facebook, SMS, telegram, e-mail)
    • They can enjoy a multi-channel experience with no compromises from your side

    Raccomandazione

    If you are having any issues, please connect on https://crisp.chat and start a conversation with our support team, we will do our best to help you and your team.

    Supporto e aggiornamenti

    Disponi automaticamente di 3 mesi di supporto per questo prodotto.

    Per 90 giorni dopo l'acquisto, benefici di un'assistenza tecnica e funzionale, oltre che dell'accesso agli aggiornamenti disponibili per questo prodotto.

    Installazione

  • Create an account for your store on https://crisp.chat
  • Add the Crisp PrestaShop module to your store
  • Go the module settings and click "Connect with Crisp"
  • Your Crisp is now linked with your store.
  • Novità nella versione 0.3.1(03/10/2016)

    • First version

    Informazioni sullo sviluppatore

    Community developer

    Hai una domanda?
    Bisogno di aiuto?

    Lo sviluppatore ti risponde in
    fr

    $3499

    Vantaggi:

    • Compatibilità v1.6.1.0 - v1.7.0.6

    • Versione 0.3.1 (03/10/2016)

    • Richiede l'iscrizione a un servizio esterno Si

    • Disponibile in en

    Hai una domanda? Contatta lo sviluppatore
    Lo sviluppatore ti risponde in

    fr