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Modulo Crisp Live Chat

Prezzo
$5999 $5999
Crisp Live Chat

Modulo Crisp Live Chat

Sviluppato da Community developer
V1.6.1.0 - V1.7.0.6
Crisp is the best live chat solution to interact with your customers. More than a Live Chat, Crisp let you create a multi-channel customer strategy. We offer free Live Chat and many other features for your Prestashop.
Dalla V1.6.1.0 alla V1.7.0.6

Solo prodotto

Prezzo
$5999 $5999

Panoramica

Crisp is the best live chat solution to interact with your customers. More than a Live Chat, Crisp let you create a multi-channel customer strategy. We offer free Live Chat and many other features for your Prestashop.

Ciò che questo prodotto ti offre

headset Rapporto con i clienti
From your desktop or your mobile, add superpowers to your Customer Relationship!

  • Respond to your users that are browsing your website
  • Retain users through the checkout
  • Send automatic email campaigns and automated Live Chat messages to your users
  • Customize Crisp to fit your brand's design
  • Get a dedicated customer support Analytics
  • Receive a notification when your users leave a message
  • Create a shared inbox: Centralize Live Chat conversations, customer support and product returns and messages with third party like delivery companies
  • Automate customers conversations with Chatbots agents
  • Let your users find their answers by themselves by creating a knowledge base. This is also good for your visibility in SERPs
  • Scale your customer's relationship while selling abroad: Crisp handles Live Translate for chat conversations.

  • Ciò che i tuoi clienti apprezzeranno

    • Your customers can now trust your services by having a personalized experience
    • Your customers can have dedicated answers to their questions.
    • They can reach you from their favorite tools (Live Chat, Facebook, SMS, telegram, e-mail)
    • They can enjoy a multi-channel experience with no compromises from your side

    Installazione

  • Create an account for your store on https://crisp.chat
  • Add the Crisp PrestaShop module to your store
  • Go the module settings and click "Connect with Crisp"
  • Your Crisp is now linked with your store.
  • Hai bisogno di aiuto?

    Il nostro team risponde nelle seguenti lingue:
    fr

    Scheda tecnica

    Ultimo aggiornamento

    03/10/2016

    Lingue del modulo

    en

    Versioni compatibili con PrestaShop

    V1.6.1.0 - V1.7.0.6

    Versione modulo

    V 0.3.1

    Numero di download

    28

    Documentazione

    Included

    Sviluppatore

    Community developer

    Lingue di supporto

    fr

    È richiesto un account per il servizio esterno

    Categoria

    Supporto & Chat online

    Bisogno

    Rapporto con i clienti

    Caratteristiche

    Livechat with your customers

    • Add our live chat to your website and talk to your customers. Our chatbox is customizable and multilingual to adapt to your store.
    • With magictype, reply faster to your users by seeing what they write in real-time
    • Fun experience with GIF, smileys and filesharing
    • Integrate Crisp with others channels: Facebook Messenger, Telegram, SMS and e-mail to create a shared inbox between all your companies' department.

    Get customer insights

    • With our detailed customers' profile (social networks, name, data & notes) be more personal and retain your customers: We offer an incredible CRM for your business.
    • Our MagicMap allow you to see where your customers are
    • Detailed analytics to track your ROI
    • See your users screen with MagicBrowse, to understand your sale funnel.
    • Google Analytics and Google Tag Manager integration to track Live chat's impact on conversion rate.

    Build your audience

    • Send e-mail, chat, SMS campaigns to reach your customers and create a strong link with your community
    • Increase your audience with personalized messages. Your users can now reply to your campaigns.
    • Send automated Live Chat triggers to reach customers needing more information.
    • Use customer Javascript Events to build an effective marketing automation campaign

    Your team will love it

    • With a fresh and modern interface, your team will work with an efficient tool
    • Crisp support working hours so your employees are not notified outside working hours
    • Send private notes to make sure that information does not disappear.
    • Be notified and see what your colleagues are writing.
    • Crisp is integrated with Zendesk and Slack, to keep using your existing tools.
    • Enjoy strong integrations with Zapier, Hubspot, Salesforce and many other software.

    Be notified

    •  Offline? We send you a notify you on your devices. 
    •  Not replying? We forward you chat in your mailbox. You can directly reply to your visitor by e-mail and your reply is forwarded to your Crisp and to your visitor e-mail (if e-mail is provided). We keep up everything synced!

    Raccomandazione

    If you are having any issues, please connect on https://crisp.chat and start a conversation with our support team, we will do our best to help you and your team.

    Novità nella versione 0.3.1(03/10/2016)

    • First version

    Supporto e aggiornamenti

    Disponi automaticamente di 3 mesi di supporto per questo prodotto.

    Per 90 giorni dopo l'acquisto, benefici di un'assistenza tecnica e funzionale, oltre che dell'accesso agli aggiornamenti disponibili per questo prodotto.

    Hai bisogno di aiuto?

    Il nostro team risponde nelle seguenti lingue:
    fr

    Informazioni sullo sviluppatore

    Prodotti in elenco

    1

    Sviluppatore dal

    13/12/2015

    Paese

    France

    Lingue di supporto

    fr

    Recensioni dei clienti

    Nessun commento