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xSellco Helpdesk

xSellco Helpdesk

Sviluppato da PrestaShop Partners
  • Official
    Partner
 - Servizio post-vendita - xSellco Helpdesk - 1
 - Servizio post-vendita - xSellco Helpdesk - 2
 - Servizio post-vendita - xSellco Helpdesk - 3
 - Servizio post-vendita - xSellco Helpdesk - 4

Descrizione

xSellco is the leading e-commerce help desk, tailored specifically for online retailers. Centralize customer queries and order details from your Prestashop and other sales channels like Amazon, eBay and more in one simple dashboard.  
 

Ciò che questo prodotto ti offre

Conversioni Facilita le vendite all'estero

  • Save time and costs on customer support
  • Provide faster responses
  • Expand globally with in-built auto-translate
  • Free live chat/contact form
  • Unlimited users
  • Unlimited channels
  • Collaborative team dashboard
  • No overlapping query responses
  • Measure team performance
  • Track key metrics like response times and message volume for different query types like Returns.
 

Funzioni

 
  • Manage customer support from all your sales channels with one intuitive dashboard.
  • All order, shipping and customer details displayed within each message
  • Time-saving features such as templates, dynamic tags and auto responder
  • Automatic language translation
  • Prioritize messages by time left to respond
  • Automate workflows with specific rules
  • Insightful reporting helps you analyse your customer support metrics
  • View ticket volume by store, language, query type and more
  • Integrations with all major e-commerce platforms
  • Link e‑commerce management platforms such as Channel Advisor, Linnworks, BrightPearl and Skubana

Ciò che i tuoi clienti apprezzeranno

  • Fast responses
  • Enhanced customer experience
  • Live chat for immediate responses
  • Global customers can communicate in their own language

Informazioni sullo sviluppatore, PrestaShop Partners

PrestaShop Partners

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Bisogno di aiuto?

Lo sviluppatore ti risponde in
en

Gratis

  • Compatibilità v1.5.0.0 - v1.7.2.4

  • Versione 1.0.0 (24/11/2016)

  • Richiede l'iscrizione a un servizio esterno Si

  • Incluso in PrestaShop Si

  • Scarica 562

  • Disponibile in en

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Lo sviluppatore ti risponde in

en