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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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check_circle Il prodotto è stato aggiunto al carrello !

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Your data will be transferred to the Partner when you download this module.
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Confermo le mie informazioni personali per continuare

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Ottimo, il tuo negozio adorerà! Hai appena scaricato questo modulo. Ora devi solo installarlo nel tuo negozio PrestaShop. Hai bisogno di un aiuto? Segui il nostro tutorial: Installare un modulo a pagamento o gratuito

school Customer satisfaction: Module of the year
Le nostre vendite migliori
V1.5.0.0 - V1.7.7.8
Dalla V1.5.0.0 alla V1.7.7.8

Panoramica

This module allows you to display messages and discussions between your store and your customers. In fact your client may consult exchanges with customer service and its various requests. Notifications system for new message for your customers!

Ciò che questo prodotto ti offre

headset Migliora il rapporto con i clienti
headset Ti tutela contro le controversie
Your customers do not receive your reply emails?
You want your customers to see its discussions with the customer service?
You want that your customer be alerted for a new message?
 
With this module you can display the discussions with the customer service directly to the customer's account and the customer can reply from the website!
 
The customer can then know if his request has been processed and may consult the answers.

Ciò che i tuoi clienti apprezzeranno

  • Your customer can check your answers at any time by logging into their account.
  • SPAM emails received and deleted will still be available.
  • Your customer can reply to you directly from the webstore. (as long as the thread is open)

Installazione

Installation without override.

Hai bisogno di aiuto?

Il nostro team risponde nelle seguenti lingue:
fr, en

Scheda tecnica

Ultimo aggiornamento

09/11/2020

Lingue del modulo

en, de, fr, pl

Versioni compatibili con PrestaShop

V1.5.0.0 - V1.7.7.8

Compatibilità multi-negozio 

info

Versione modulo

V 1.4.5

Numero di download

492

Livello di competenze

Per utenti principianti

Documentazione

Included

Sviluppatore

Community developer

Lingue di supporto

fr, en

Categoria

Servizio post-vendita

Caratteristiche

FRONT OFFICE :

  • Notifications system in front office for new message from customer service
  • Displaying discussions in accordion mode
  • Displaying Messages by group discussions
  • Displaying the message status: read or unread
  • Display contacted Service
  • Display of the order number and the name of the product concerned (if applicable)
  • The customer can reply to the thread (Open thread)
  • Th customer can print each discussion.
  • The customer can send an attachment.
  • An option allow the client to respond even on a closed discussion.

BACKEND AND SETTINGS :

  • Possibility to open a discussion from the backoffice freely.
  • Ability to restrict access to messages based on the customer group
  • You can choose the hook for notifications : displayTop or DisplayBanner
  • You can choose what action is authorized by the customer :
-> mark as read OR mark as read and close thread
  • You can desactivate notifications
  • You can display or hide left and right column in message list.
  • You can change color for read and unread message
  • And much more...

Novità nella versione 1.4.5(09/11/2020)

  • Fix issue on javascript form submission Prestashop 1.7
  • Fix issue with missing email vars for Prestashop 1.7
  • Fix issue on notification count in front Prestashop 1.7
  • Add new feature : open a new discussion on backend
  • Add more test to check if module is ready

Supporto e aggiornamenti

Durante la fase di acquisto, l'abbonamento Business Care per il primo anno è automaticamente incluso, poi viene tacitamente rinnovato alla fine del ciclo di fatturazione.

Potrai cancellare il tuo abbonamento in qualsiasi momento, prima della fine del ciclo di fatturazione corrente.

Il tuo abbonamento include questi servizi:

  • Aggiornamenti di sicurezza
  • Aggiornamenti di compatibilità
  • Evoluzioni e nuove funzioni
  • Supporto illimitato

Desideri saperne di più? Scopri le domande più frequenti suBusiness Care.


Hai bisogno di aiuto?

Il nostro team risponde nelle seguenti lingue:
fr, en