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Support Easy Plan 3 hours

Prezzo
$27999 $27999
Support Easy Plan 3 hours

Support Easy Plan 3 hours

Sviluppato da PrestaShop
(16) 16 voti
One month of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support! Number of support hours included per month : 3 Hours The Easy Support Plan includes: Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission. Expert consultants at your service.    
Prezzo
$27999 $27999

Modulo sviluppato daverified_user

PrestaShop

Panoramica

One month of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support!

Number of support hours included per month : 3 Hours

The Easy Support Plan includes:
  • Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.
  • Expert consultants at your service.
 
 

Ciò che questo piano di supporto ti offre

What the support plan does for you
Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.

Focus
The Easy Support Plan includes services to enhance the success of your online store.

Terms: 1 month
Number of support hours included per month: 3 Hours


Expert guidance:
  • Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
  • Recommendations regarding your server (type of hosting excluding configuration).
  • Support for module installation (excluding configuration).
  • Submission of online tickets and followed live
  • Advices to install (hosting, modules and themes)
  • Installing modules purchased addons (excluding configuration)
  • Installing Themes
  • Configuration of the back office and native modules

Also…Invitations to exclusive PrestaShop events.

One full month  of assistance.

Excluded from support:
  • SVN versions (in development).
  • Assistance on a solution whose core has been changed by the client.
  • Specific developments that the client wishes to add.
  • Development and integration of a graphic or theme.
  • User training.
  • Version updates.
  • Site migration.
  • Store installation.

Terms:
In order for our expert support team to deliver the best possible service, you must provide the following information:
  • FTP access
  • MYSQL access
  • Database
  • Your site’s URL
  • URL to access the Back Office
  • E-mail address and password to access the Back Office
  • Support is available Monday to Friday from 9AM to 6PM CET (Central European Time)..
  • Support is available in English

Hai bisogno di aiuto?

Our team answers in these languages:
en, fr

Scheda tecnica

Ultimo aggiornamento

09/11/2017

Lingue del modulo

fr, es, en

Versioni compatibili con PrestaShop

V1.4.1.0 - V1.7.2.5

Versione modulo

V 1.1

Livello di competenze

Per utenti principianti

Sviluppatore

PrestaShop

Lingue di supporto

en, fr

Categoria

Piani di Supporto

Hai bisogno di aiuto?

Our team answers in these languages:
en, fr

Informazioni sullo sviluppatore

Prodotti in elenco

666

Sviluppatore dal

05/06/2009

Paese

France

Lingue di supporto

en, fr

PrestaShop Support

Informazioni sullo PrestaShop Support

Con PrestaShop Support, i nostri esperti ti accompagnano nella realizzazione del tuo progetto di e-commerce! In ogni momento, il nostro team ti consiglia e ti supporta dal punto di vista tecnico per ottimizzare il tuo negozio in base ai tuoi desideri e obiettivi.

Note

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Recensioni dei clienti

Eric Y. 25/03/2017

Great support from the team!

Le recensioni sono state selezionate dallo sviluppatore di questo prodotto in base alla soddisfazione dei clienti.