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PrestaShop Essential Support Plan

Prezzo
$399 $399
PrestaShop Essential Support Plan

PrestaShop Essential Support Plan

Sviluppato da PrestaShop
The essential support plan is available only in english
Prezzo
$399 $399

Modulo sviluppato daverified_user

PrestaShop

Panoramica

The essential support plan is available only in english

Ciò che questo piano di supporto ti offre

What the support plan does for you
Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.

Focus
The Essential Support Plan includes services to enhance the success of your online store.

Terms: 1 year
Number of support hours included per year: 6 Hours


Expert guidance:
  • Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
  • Recommendations regarding your server (type of hosting excluding configuration).
  • Support for module installation (excluding configuration).
  • Submission of online tickets and followed live
  • Advices to install (hosting, modules and themes)
  • Installing modules purchased addons (excluding configuration)
  • Installing Themes
  • Configuration of the back office and native modules

Also…Invitations to exclusive PrestaShop events.

An expert support team member will answer your support ticket within (during business hours): 48-72 hours maximum

One full year of assistance.

Excluded from support:
  • SVN versions (in development).
  • Assistance on a solution whose core has been changed by the client.
  • Specific developments that the client wishes to add.
  • Development and integration of a graphic or theme.
  • User training.
  • Version updates.
  • Site migration.
  • Store installation.

Terms:
In order for our expert support team to deliver the best possible service, you must provide the following information:
  • FTP access
  • MYSQL access
  • Database
  • Your site’s URL
  • URL to access the Back Office
  • E-mail address and password to access the Back Office
  • Support is available Monday to Friday from 9AM to 6PM CET (Central European Time)..
  • Support is available in Ensglish.

Hai bisogno di aiuto?

Our team answers in these languages:
en, fr

Scheda tecnica

Ultimo aggiornamento

25/04/2018

Lingue del modulo

en, fr, es

Versioni compatibili con PrestaShop

V1.4.0.1 - V1.7.3.1

Versione modulo

V 1.1

Numero di download

0

Sviluppatore

PrestaShop

Lingue di supporto

en, fr

Categoria

Guida

Hai bisogno di aiuto?

Our team answers in these languages:
en, fr

Informazioni sullo sviluppatore

Prodotti in elenco

666

Sviluppatore dal

05/06/2009

Paese

France

Lingue di supporto

en, fr

PrestaShop Support

Informazioni sullo PrestaShop Support

Con PrestaShop Support, i nostri esperti ti accompagnano nella realizzazione del tuo progetto di e-commerce! In ogni momento, il nostro team ti consiglia e ti supporta dal punto di vista tecnico per ottimizzare il tuo negozio in base ai tuoi desideri e obiettivi.