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Support Deluxe Plan

Support Deluxe Plan

Sviluppato da Invertus
support - Guida - Support Deluxe Plan

Descrizione

One year of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support!

Number of support hours included per year: 20 Hours

The Deluxe Support Plan includes:
• Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.
• Expert consultants at your service.

Our PrestaShop Advisors can help you find the Support Pack that fits your needs!

Ciò che questo piano di supporto ti offre

Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.

Quadro d'intervento

Focus
The Deluxe Support Plan includes services to enhance the success of your online store.

Terms: 12 months

Number of support hours included per year: 20 Hours
 
Additional services :
• Site performance audit (free)
• Site marketing audit (free)
 
Expert guidance:
• Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
• Recommendations regarding your server (type of hosting excluding configuration).
• Support for module installation (excluding configuration).
• Submission of online tickets and followed live
• Advices to install (hosting, modules and themes)
• Installing modules purchased addons (excluding configuration)
• Installing Themes
• Configuration of the back office and native modules
 
Also…Invitations to exclusive PrestaShop events.

An expert support team member will answer your support ticket within (during business hours): 24 hours
One full year of assistance.

Excluded from support:
• SVN versions (in development).
• Assistance on a solution whose core has been changed by the client.
• Specific developments that the client wishes to add.
• Development and integration of a graphic or theme.
• User training.
• Version updates.
• Site migration.
• Store installation.

Supporto e aggiornamenti

Disponi automaticamente di 3 mesi di supporto per questo prodotto.

Per 90 giorni dopo l'acquisto, benefici di un'assistenza tecnica e funzionale, oltre che dell'accesso agli aggiornamenti disponibili per questo prodotto.

Raccomandazione


 

Installazione

Terms:
• In order for our expert support team to deliver the best possible service, you must provide the following information:
• FTP access
• MYSQL access
• Database
• Your site’s URL
• URL to access the Back Office
• E-mail address and password to access the Back Office
• Support is available Monday to Friday from 8AM to 5PM CET (Central European Time).
• Support is available in Danish and English.
Discounts do not apply to Support Plans.

Acquistati di solito insieme

Support Deluxe Plan
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$1,699.97 Aggiungi tutti e tre al carrello

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Informazioni sullo PrestaShop Support

PrestaShop Support

Con PrestaShop Support, i nostri esperti ti accompagnano nella realizzazione del tuo progetto di e-commerce! In ogni momento, il nostro team ti consiglia e ti supporta dal punto di vista tecnico per ottimizzare il tuo negozio in base ai tuoi desideri e obiettivi.

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$1,648.35

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