Modulo Satisfaction Survey

Simply create your customer satisfaction surveys through this module, you will be able to define a series of questions to prompt response.

This module allows you to send via a cron job to email customers X days after a change in status command configurable for each survey.

The email customizable and translatable offers the customer to respond to a questionnaire up to 10 questions (depending on what you want) to do this a link is indicated in the email to join page response to the survey, the customer simply answer yes or no question or giving a rating via a star system from January to May

If you wish, you can encourage your customers to respond to the survey by offering them a voucher configurable for each survey, an email will be sent to him to issue the voucher by amount, percentage or free shipping, in all cases an email is sent to the client to thank the past.

You can find all the answers to surveys in the Prestashop back office, you can create as many as you want to inquiry for any type of order status, a preview button is available surveys for each survey to see questionnaire appear to the client.

For each survey the client can specify a comment that the merchant free opportunity to respond to this.

You can export each survey result by a widget javascript form of installable on any site.

Per 90 giorni dopo l'acquisto, benefici di un'assistenza tecnica e funzionale, oltre che dell'accesso agli aggiornamenti disponibili per questo prodotto.