Modulo Satisfaction Survey
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Customer satisfaction survey, walking a website must have a vision as accurately as possible to the satisfaction of the customers with respect to its requirements.
Ciò che questo prodotto ti offre
Rapporto con i clienti
Migliora il rapporto con i clienti
Simply create your customer satisfaction surveys through this module, you will be able to define a series of questions to prompt response.
This module allows you to send via a cron job to email customers X days after a change in status command configurable for each survey.
The email customizable and translatable offers the customer to respond to a questionnaire up to 10 questions (depending on what you want) to do this a link is indicated in the email to join page response to the survey, the customer simply answer yes or no question or giving a rating via a star system from January to May
If you wish, you can encourage your customers to respond to the survey by offering them a voucher configurable for each survey, an email will be sent to him to issue the voucher by amount, percentage or free shipping, in all cases an email is sent to the client to thank the past.
You can find all the answers to surveys in the Prestashop back office, you can create as many as you want to inquiry for any type of order status, a preview button is available surveys for each survey to see questionnaire appear to the client.
For each survey the client can specify a comment that the merchant free opportunity to respond to this.
- Create unlimited customer satisfaction survey
- Edit, delete surveys
- Validation of customer responses
- 1 Response client survey
- Yes / no answer, starred
- Order status for each configurable send inquiry
- Configurable number of days prior to shipment
- Possibility of sending a voucher for a survey answered
- Maximum 10 questions per survey
- Result of the investigation by exportable widget
- Preview before sending inquiries
- Possibility of response by the merchant to a customer
- Display Page investigations
- Rich Snippet / extract enriched on the display page surveys
- Summary of a survey on available configurable column Right / Left
- Automatic sending of investigation according to parameters associated via cron
Supporto e aggiornamenti
Disponi automaticamente di 3 mesi di supporto per questo prodotto.
Per 90 giorni dopo l'acquisto, benefici di un'assistenza tecnica e funzionale, oltre che dell'accesso agli aggiornamenti disponibili per questo prodotto.
Compatible with versions 1.4 and 1.5 and 1.6 of Prestashop
Attention before installing this module, thank you verify that:
- You have installed the module Backward Compatiblity provided free Prestashop if you're on a Prestashop 1.4.x
- You are php version 5.3 minimum for Prestashop 1.5.x, 1.6.x
Without these checks imperatively module will not work.
Ciò che i tuoi clienti apprezzeranno
A satisfied customer is a customer who comes to your store, give them the possibility to express themselves and tell you their ressentient compared to your shop.
Automatically install the module using the button to load the module Prestashop admin.
You can also unzip the zip file and send the file in your modules folder satisfactionsurvey
Acquistati di solito insieme
Novità nella versione 1.2.4(28/05/2015)
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