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Bug Fixing and Investigation Plan
Développé par
Invertus
En bref
Do you face an e-shop issue, but don’t know how to solve it? We are here to help you! Do not hesitate to take advantage of our expertise & support.
Our expert team will investigate your problem by trying to reproduce issues and analysing error logs, looking into your file structure to provide you a detailed report and if possible, instantly fix the problem.
We can have a look at your e-shop installation regardless of its version, which modules or themes you use or if your shop’s core is changed.
Our expert team will investigate your problem by trying to reproduce issues and analysing error logs, looking into your file structure to provide you a detailed report and if possible, instantly fix the problem.
We can have a look at your e-shop installation regardless of its version, which modules or themes you use or if your shop’s core is changed.
Installation
In order for our expert support team to deliver the best possible service, you must provide the following information:
Terms:
Discounts do not apply to Support Plans.
For additional information:
Contact our PrestaShop experts: 8AM – 5PM CET (Eastern European Standard Time)
Email: [email protected]
- SSH access
- Database access
- URL and log in access to the Back Office
- A ZIP file and documentation of the module/Theme in case of module or theme investigation.
- Access to your error and access logs
Terms:
- Valid within 6 months
- Full working day of experienced developer
- Answer from expert support team within 72 hours (during business hours)
- Support is available Monday to Friday from 8AM to 5PM CET (Eastern European Standard Time).
- Support languages: English
- No teamviewer support
- Only one investigation per ticket.
Discounts do not apply to Support Plans.
For additional information:
Contact our PrestaShop experts: 8AM – 5PM CET (Eastern European Standard Time)
Email: [email protected]
Fréquemment achetés ensemble
Prix total :
$754.97
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![Recevez les conseils de nos experts]( "Recevez les conseils de nos experts")
Recevez les conseils de nos experts
10 000 modules, thèmes graphiques et services
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Profitez des promotions et des conseils
Vos achats et données personnelles sont 100% sécurisés
![Profitez des promotions et des conseils]( "Profitez des promotions et des conseils")
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Soyez le premier
Les modules achetés apparaissent directement dans votre back-office
