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Mise à jour nécessaire de votre mot de passe sur Prestashop Addons

Bonjour,

Vous possédez un compte Addons créé à partir de votre compte PayPal qui vous permet de vous connecter à notre marketplace.

Pour plus de sécurité et de simplicité, nous avons mis en place un système d'authentification unique. La connexion via PayPal ne sera plus possible à partir du 2 avril. En savoir plusarrow_right_alt

Pour continuer à accéder à votre espace personnel, il vous suffit de réinitialiser votre mot de passe en cliquant sur le lien ci-dessous.

Un nouveau mot de passe vous sera envoyé, il vous permettra de vous connecter directement à votre compte Addons, sans passer par Paypal. Une fois connecté, vous pourrez modifier ce mot de passe depuis votre espace client.

Votre compte Addons ne sera en rien affecté par cette évolution.

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Super, votre boutique va adorer ! Vous venez de télécharger ce module. Il ne vous reste plus qu’à l’installer sur votre boutique PrestaShop. Besoin d’un coup de pouce ? Suivez notre tutoriel : Installer un module Addons payant ou gratuit 

De V1.6.0.4 à V1.7.8.0

En bref

Provide support or assistance to your customers by allowing them to initiate chat, raise queries, share product/orders on WhatsApp. Also, create support agents/support groups for managing the queries efficiently.

Les plus de ce produit

headset Améliore la relation client
WhatsApp is a very popular messaging platform & is nearly used by 2.5 billion people across the world. Its growing popularity is one of the main reasons behind its continuously increasing user base. Ecommerce is also using its features in one or the other way to benefit the customers as well as the business. One of the main reasons behind using WhatsApp goes to quick messaging feature. It’s so fast that you can send a message to the person living on another side of the world within milliseconds.

How this module come into the bigger picture? Let me just explain.

Provide Fast Support

Customer queries are very frequent on eCommerce websites these days. Whether the query is related to product, delivery or other policies of the eShop, it doesn’t matter. What matters most to the customer is how quickly you respond to their queries. The sites which address concerns of customers readily generally has more customers turnout than those that don’t.

Option to Share Product/Order

In the eCommerce space, there are thousands of products. Along with that, the store owner also receives thousands of orders too. In such cases, it becomes very time taking & difficult to find the product/order of one particular customer. That’s why we have also provided the option to share the product as well as order with the admin to the customer. Using this functionality, a customer can easily raise queries regarding any particular product/order. And with the exact information of product/order, the admin will also assist the customer efficiently.

Apart from admin, customers also get to share the product/order with their contacts as well. This is generally useful functionality as many of us often want to get opinions about products from friends/family.

Apart from the above, some other noteworthy benefits for merchants are:
  • Add floating WhatsApp support button.
  • Choose to display WhatsApp number over the support button.
  • Enable or disable the display of the support button.
  • Display support buttons at different positions on the website i.e header, contact us page, order history page, bottom left and bottom right.
  • Customize the name of buttons available on each page in multiple languages.
  • Add support agents with whom customers can chat on WhatsApp.
  • Choose to edit or delete the support agents.
  • Enable or disable the support agents at your own convenience.
  • Create WhatsApp support groups & add support agents to them.
  • Edit or delete the WhatsApp support groups.
  • Enable or disable WhatsApp support groups.
  • Choose to display the WhatsApp share button at multiple positions i.e Product page, Order confirmation page and order history page.
  • Add the preconfigured message for share & support for each button in multiple languages.

Ce que vos clients aimeront

The customers enjoy the following benefits at their end:
  • A customer gets to chat with the admin on WhatsApp regarding any issue.
  • A customer can also share the product as well as order with the admin to raise any query regarding them.
  • Customers can also share products & orders with their contacts.
  • Quick support/assistance available for customers with WhatsApp.

Installation

Follow the standard installation procedure:
  • Go to the back office-> Module Manager -> Upload a module
  • Upload zip file of 'WhatsApp Live Chat'
  • The module will automatically get installed on your Prestashop

Autre

Note: "In case of any discrepancy, the functionalities/features of the module written in the English language will be final"

Besoin d'aide ?

Ce développeur vous répond dans ces langues :
en

Fiche technique

Dernière mise à jour

28/06/2021

Langues du module

en, ar, ca, de, es, fr, gl, it, ms, nl, pl, pt, ru, zh +8

Versions de PrestaShop compatibles

V1.6.0.4 - V1.7.8.0

Version du module / thème

V 5.1.3

Nombre de téléchargements

6

Documentation

Included

Développeur

Webkul

Langues du développeur

en

Catégorie

Support & Chat Online

Caractéristiques

  • Add floating WhatsApp support button.
  • Choose to display WhatsApp number over the support button.
  • Enable or disable the display of the support button.
  • Display support buttons at different positions on the website i.e header, contact us page, order history page, bottom left and bottom right.
  • Customize the name of buttons available on each page in multiple languages.
  • Add support agents with whom customers can chat on WhatsApp.
  • Choose to edit or delete the support agents.
  • Enable or disable the support agents at your own convenience.
  • Create WhatsApp support groups & add support agents to them.
  • Edit or delete the WhatsApp support groups.
  • Enable or disable WhatsApp support groups.
  • Choose to display the WhatsApp share button at multiple positions i.e Product page, Order confirmation page and order history page.
  • Add the preconfigured message for share & support for each button in multiple languages.
  • Customers get to chat with the admin on WhatsApp regarding any issue.
  • Customers can also share the product as well as order with the admin to raise any query regarding them.
  • Customers can also share products & orders with their contacts.
  • Quick support/assistance available for customers with WhatsApp.

Frequently Asked Questions

Q: Can customers place orders on WhatsApp?
A: No, they can share the order/product & raise queries on WhatsApp.

Q: Can customers change the preconfigured message before sending it to admin?
A: Yes, they can absolutely make changes to the preconfigured messages. It is provided just for convenience.

Q: Can customers share the product/order with their contacts?
A: Yes, they can absolutely share the product as well as order with their contacts.

Recommandations

Our guarantees:
 
✪ We are a PrestaShop Gold Partner agency with a team of experienced PrestaShop developers.
✪ We have been accredited with “SuperHero” Expertise Level & we were able to achieve this with lesser response time and quality service.
✪ We intend to provide 100% satisfaction to our customers with their purchase.
✪ We will also help you with the installation and configuration of the module in case if it’s required.
 
✔ We can customize the module according to your requirement. You can contact us for a quote.
✔ We would really appreciate your 5-star rating and comments about our modules & support. It helps us with the development of new modules and the improvement of the already developed modules.
 
If you have any doubts or queries regarding our module, please send us a message. We would be more than happy to assist you.

Nouveautés de la version 5.1.3(28/06/2021)

  • License updated
  • Cache issue fixed
  • Code improved

Support et mises à jour

Garantissez le bon fonctionnement de ce produit sur votre boutique pendant 12 mois avec l'Option Zen !

Grâce à l’Option Zen, vous avez accès à TOUTES les mises à jour du produit pendant un an après achat. Le développeur du produit vous accompagne en répondant par mail à toutes vos questions techniques et fonctionnelles.

Qu’est-ce que l’Option Zen ?

L’option Zen comprend deux services :

  • un support après-vente illimité durant la période couverte par l’option ;
  • l’accès à toutes les mises à jour de ce produit pendant cette période.

L’Option Zen est disponible à un prix avantageux au moment de l’achat de ce produit, et, en cas de regret, vous pouvez aussi l’acquérir après l’achat de celui-ci, depuis votre compte client.rnElle est valable jusqu’à un an suivant la date de l’achat de votre produit. Plus tôt vous l’achetez, plus longtemps vous en profitez !

Qu'est-ce qui est inclus dans l'Option Zen ?

Sont inclus dans l’Option Zen :

  • les réponses à vos questions concernant l’utilisation du produit ;
  • la résolution de problèmes techniques liés au produit ;
  • l’accès à toutes les mises à jour proposées par le développeur.

Ne sont pas compris dans l’Option Zen :

  • la personnalisation et le développement spécifique ;
  • les prestations d’installation et de mise à jour du produit ;
  • la résolution de problèmes concernant des services tiers, l’hébergement, le serveur ou encore le logiciel PrestaShop.

Besoin d'aide ?

Ce développeur vous répond dans ces langues :
en