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Nice Chat — Live Chat Software for eCommerce

Module Nice Chat — Live Chat Software for eCommerce

Développé par Community developer
  • PrestaShop
    1.6.0.4 - 1.7.1.2
module - Support & Chat Online - Nice Chat — Live Chat Software for eCommerce - 1
module - Support & Chat Online - Nice Chat — Live Chat Software for eCommerce - 2
module - Support & Chat Online - Nice Chat — Live Chat Software for eCommerce - 3
module - Support & Chat Online - Nice Chat — Live Chat Software for eCommerce - 4

Description

Nice Chat is the first chat that targets eCommerce solutions exclusively. It is not just another sales channel, but a marketing tool fully integrated with your store, that tracks down the traffic channels and their effectiveness.

Ce que ce produit vous apporte

Conversions Incite vos visiteurs à finaliser leurs achats

Relation client Améliore la relation client

Identification of needs
Nice Chat gathers all the needed data of your store visitors in real time. Your salespersons just need to monitor the client's behavior at the site, analyze traffic sources and browser data to be able to select appropriate options for guaranteeing successful deals.

Sales automation
Create several sales scenarios and automate them with the help of Nice Chat. Chat invitation, quick replies templates, identification of needs forms, product demonstration - these and other features not only will increase your sales but will also make the process quick and structured.

eCommerce solutions integration
Create a unified ecosystem including Nice Chat, your eCommerce store, CRM, and analytics system. For the implementation, you have a clear API and the number of available integrations with popular marketing tools

Caractéristiques

Form builder
Create forms for identifying the needs of the client. With these questionnaires gather fact that will help you to determine what product your client needs.

Proactive chats
Imagine store consultant that helps you in choosing the right product. With Nice Chat, you have the active sales tool at your hands, that allows you to “go over” to the client at your site at the moment he needs your help.

Sales in the chat 
Suggest different products cards to the client right in the chat where he will be able to discover the product details and even make a purchase. Products and orders are synchronized with your store through API.

Analytics
Nice Chat gathers visitors, agents, sales and chats statistics. Explore the numbers and make the right decisions that help you develop your business.

Ce que vos clients aimeront

  • faster and clearer consultation about a product
  • simpler checkout, ability to purchase a product within the chat
  • a way to faster found needed product then navigate through the website (especially on mobile platforms)

Recommandations

Visit the official website for documentation and use cases

Support et mises à jour

Vous bénéficiez automatiquement de 3 mois de support pour ce produit.

Pendant 90 jours après achat, vous profitez d’un support technique et fonctionnel ainsi que de l’accès aux mises à jour disponibles pour ce produit.

Installation

  • Download the module from your account
  • Login to your dashboard and go to Modules
  • Click Add Module and select the archive you've downloaded from your computer and install the module
  • Check if the chat widget appears on your website and Login to https://nice.chat/ to start talking to your customers

  • (optional) If you are installing Nice Chat module to your client as a partner please register at https://partners.nice.chat/, get your partner ID and put it in the Module's settings.

    Nouveautés de la version 1.0.0(03/06/2017)

    • added widget code and partner_id parameter

    A propos du développeur

    Community developer

    Une question ?
    Besoin d'aide ?

    Le développeur vous répond en :
    en ru

    $39.99

    Avantages :

    • Compatibilité v1.6.0.4 - v1.7.1.2

    • Version 1.0.0 (03/06/2017)

    • Fait appel à un service tiers qui peut être payant Oui

    • Disponible en en ru

    Une question ? Contactez le développeur
    Le développeur vous répond en :

    en ru