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REVE Chat -  Live Chat Software

Module REVE Chat - Live Chat Software

Développé par Community developer
  • PrestaShop
    1.5.1.0 - 1.7.2.2
module - Support & Chat Online - REVE Chat -  Live Chat Software - 1
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Description

REVE Chat is a cloud based live chat platform that enables businesses with online presence to proactively engage with website visitors.

Ce que ce produit vous apporte

Productivité Facilite la gestion de votre SAV

  • A simple and highly customizable Live chat solution.
  • Get detailed information about each and every website visitor before initiating a chat.
  • Live chat with multiple visitors simultaneously and hence reduce the need of additional resources.
  • Receive valuable customer feedback during and after each live chat session and improve the quality of your service.
  • Proactively engage to assist website visitors in real-time before they leave your website being frustrated.






Caractéristiques

Proactive Chat:
You can initiate chat sessions with your website visitors anywhere on your website to offer instant assistance.

Chat Monitoring:
REVE Chat allows to monitor how your agents are performing and check the detailed chat conversations between your website visitors and agents in real-time.

Facebook Chat Integration:
It allows your customers to interact with you directly on your Facebook company page.

Make Audio/Video Calls:
Enable your website visitors to make audio/video calls directly to your customer support agents within the website itself.

Analytics:
Includes detailed reporting and analytics that measure several aspects like the total amount of time spent by a website visitor on each chat and his geographic location, IP address, the overall activity of your agents, conversion tracking, track of transcript reports, monitoring chat history and many more.

Queuing:
With this chat software handle chat requests efficiently when all your agents are busy. REVE Chat software gives information to website visitors regarding their waiting time in the chat queue.

Support et mises à jour

Vous bénéficiez automatiquement de 3 mois de support pour ce produit.

Pendant 90 jours après achat, vous profitez d’un support technique et fonctionnel ainsi que de l’accès aux mises à jour disponibles pour ce produit.

Installation

Upload the Module
  • Download the REVE Chat Prestashop Addon
  • Login to your Prestashop administration and go to 'Modules and Services' (or ‘Modules’ depending on your Prestashop version).
  • On the "Modules" page click on "Add a new module" and choose the downloaded REVE Chat Prestashop modules zip file and click on 'Upload this module' button to upload the file.
  • Once uploaded, you will see a message as 'The module was successfully downloaded'. 

  • Install the Addon
  • On the 'Modules' page, search "REVE Chat" in 'Modules List' section. Make sure you have selected 'Installed & Not Installed', and 'Enabled & Disabled' filter.
  • Click on 'Install' button and you will see 'Module(s) installed successfully message' on top of the page.

  • Configure
  • After the module is successfully installed, you can find the 'configure' option.
  • Please wait for the sign up page to completely load.
  • Fill in the form to Login / sign up to your REVE Chat account and click on "Save".

  • Fréquemment achetés ensemble

    REVE Chat -  Live Chat Software
    Tableau de bord par pays
    Tableau de bord - Transactions par moyen de paiement
    $109.97 Ajouter les trois au panier

    Articles du même développeur - Plus d'informations

    Nouveautés de la version 1.0.2(07/08/2017)

    • Update the version content and modify the chat script...

    A propos du développeur

    Community developer

    Une question ?
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    Le développeur vous répond en :
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    $39.99

    Avantages :

    • Compatibilité v1.5.1.0 - v1.7.2.2

    • Version 1.0.2 (07/08/2017)

    • Déjà traduit en en

    Une question ? Contactez le développeur
    Le développeur vous répond en :

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