close
Your data will be transferred to the Partner when you download this module.
close

Je confirme mes coordonnées pour continuer

close

Super, votre boutique va adorer ! Vous venez de télécharger ce module. Il ne vous reste plus qu’à l’installer sur votre boutique PrestaShop. Besoin d’un coup de pouce ? Suivez notre tutoriel : Installer un module Addons payant ou gratuit 

Advance RMA | Refund, Replace, Repair, Restock, Policy

Module Advance RMA | Refund, Replace, Repair, Restock, Policy

Développé par Webkul
  • Partenaire
    créateur de modules
  • PrestaShop
    1.6.0.4 - 1.7.6.0
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 1
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 2
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 3
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 4
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 5
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 6
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 7
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 8
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 9
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 10
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 11
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 12
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 13
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 14
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 15
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 16
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 17
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 18
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 19
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 20
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 21
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 22
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 23
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 24
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 25
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 26
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 27
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 28
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 29
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 30
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 31
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 32
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 33
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 34
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 35
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 36
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 37
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 38
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 39
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 40
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 41
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 42
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 43
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 44
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 45
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 46
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 47
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 48
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 49
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 50
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 51
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 52
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 53
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 54
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 55
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 56
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 57
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 58
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 59
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 60
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 61
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 62
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 63
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 64
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 65
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 66
module - Service Client - Advance RMA | Refund, Replace, Repair, Restock, Policy - 67

Description

Provide a seamless process for customers to return their products to store and get a refund, replacement or repair. Hassle free return process helps the store admin in retaining the customers and attracting potential customers to the store as well.

Ce que ce produit vous apporte

event_available

Productivité Facilite la gestion de votre SAV

The store admin can manage all the RMA requests placed by the customers from the backend. Detailed statistics on RMA requests for refund, replacement, and repair helps the store admin build strategy to reduce returns on the store. Hassle free returns process helps the store admin in retaining the existing customers and attracting potential customers to the store as well.
 
 
  • Enable/disable the product pickup facility.
  • Admin can select the return address where customer needs to send the package in case pickup facility has been disabled.
  • Add and manage RMA policies for refund, replacement, and repair.
  • Admin can refund for the product amount and shipping amount partially or in full.
  • Admin can view the conversation history between it and customer from the backend.
  • Admin can add the notes regarding RMA requests for its own reference.
 

Caractéristiques

 
  • Configure the order status(es) on which RMA requests can be placed.
  • The store admin can enable/disable the product pickup facility.
  • Email to admin on the RMA request generation by the customer.
  • An inbuilt conversation system through which both admin and customers can communicate with each other.
  • Email notification to admin for every message sent by the customer.
  • Select a separate email id for receiving RMA request emails.
  • The store admin can select the return address where customer needs to send the package in case pickup facility has been disabled.
  • The store admin can add and manage RMA status and the return reasons.
  • Select the category(ies) for which the return reason will be applicable.
  • Add and manage RMA policies for refund, replacement, and repairment.
  • Select the specific category(ies) and product(s) on which the RMA policy will be applicable.
  • Admin can refund for the product amount and shipping amount partially or in full.
  • With restock products quantity feature, admin can return the product(s) quantity to the store for which RMA request has been placed.
  • Admin can view the conversation history between it and customer from the backend.
  • The store admin can add the notes regarding RMA requests for its own reference.
  • A separate panel for admin from where it can view the total number of RMA requests placed products wise and customer wise.
  • Allows customers to request for the refund, replacement, and repairment for the products purchased within a limited period of time.
  • A message to the customer whenever admin updates the RMA status.
  • Customers can view current RMA state, RMA status, and product details for which RMA request has been created at the front end.
  • Email notification to the customers for every message sent by admin.
  • Email notification to the customer whenever the status of RMA request changes.
  • Customers can view the list of products for which they have placed an RMA request.
  • Guest RMA feature through which the guest customers can also raise RMA request for the orders placed.
 
 
 

Fréquemment achetés ensemble

Ajoutez "Advance RMA | Refund, Replace, Repair, Restock, Policy" à votre panier avec :

  • With this module, store customers can fill up in advance his/her personal account and immediately pay from it (fully or partial, if not enough money) all purchases in the store.

    $5999
  • Display latest blog posts from your wordpress blog within your Prestashop store.  Configure the module to display in a common template hook; or can be displayed anywhere within your store using the custom hook provided by the module & in cms pages  

    $3499

Ce que vos clients aimeront

  • Customers can view the list of products for which they have placed an RMA request.
  • Customers can view current RMA state, RMA status, and product details for which RMA request has been created at the front end.
  • Guest RMA feature through which the guest customers can also raise RMA request for the orders placed.
 

Support et mises à jour

Vous bénéficiez automatiquement de 3 mois de support pour ce produit.

Pendant 90 jours après achat, vous profitez d’un support technique et fonctionnel ainsi que de l’accès aux mises à jour disponibles pour ce produit.

Garantissez le bon fonctionnement de ce produit sur votre boutique pendant 12 mois avec l'Option Zen !

Grâce à l’Option Zen, vous avez accès à TOUTES les mises à jour du produit pendant un an après achat. Le développeur du produit vous accompagne en répondant par mail à toutes vos questions techniques et fonctionnelles.

Qu’est-ce que l’Option Zen ?

L’option Zen comprend deux services :

  • un support après-vente illimité durant la période couverte par l’option ;
  • l’accès à toutes les mises à jour de ce produit pendant cette période.

L’Option Zen est disponible à un prix avantageux au moment de l’achat de ce produit, et, en cas de regret, vous pouvez aussi l’acquérir après l’achat de celui-ci, depuis votre compte client.rnElle est valable jusqu’à un an suivant la date de l’achat de votre produit. Plus tôt vous l’achetez, plus longtemps vous en profitez !

Qu'est-ce qui est inclus dans l'Option Zen ?

Sont inclus dans l’Option Zen :

  • les réponses à vos questions concernant l’utilisation du produit ;
  • la résolution de problèmes techniques liés au produit ;
  • l’accès à toutes les mises à jour proposées par le développeur.

Ne sont pas compris dans l’Option Zen :

  • la personnalisation et le développement spécifique ;
  • les prestations d’installation et de mise à jour du produit ;
  • la résolution de problèmes concernant des services tiers, l’hébergement, le serveur ou encore le logiciel PrestaShop.

Installation

  • Go to the back  office-> modules -> modules & services -> Upload a module.
  • Upload zip file of “Maintenance Mode” module.
  • The module will automatically get installed on your Prestashop.
 

Nouveautés de la version 2.0.0(30/05/2019)

  • Admin can add and manage RMA status and the return reasons.
  • Add and manage RMA policies for refund, replacement, and repairment.
  • Admin can refund for the product amount and shipping amount partially or in full.
  • A separate panel for admin from where it can view the total number of RMA requests placed products wise and customer wise.

A propos du développeur, Webkul

Webkul

Une question ?
Besoin d'aide ?

Le développeur vous répond en :
en

$9499

Avantages :

  • 3 mois de support inclus (En savoir plus)
  • Développé par un Top Developer
  • Documentation incluse
  • Compatibilité v1.6.0.4 - v1.7.6.0

  • Version 2.0.0 (30/05/2019)

  • Traduit en EN, AG, AR, DE, FR, IT, NL, PL

Une question ? Contactez le développeur
Le développeur vous répond en :

en