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xSellco Helpdesk

xSellco Helpdesk

Développé par PrestaShop Partners
  • Partenaire
    officiel
 - Service Client - xSellco Helpdesk - 1
 - Service Client - xSellco Helpdesk - 2
 - Service Client - xSellco Helpdesk - 3
 - Service Client - xSellco Helpdesk - 4

Description

xSellco is the leading e-commerce help desk, tailored specifically for online retailers. Centralize customer queries and order details from your Prestashop and other sales channels like Amazon, eBay and more in one simple dashboard.  
 

Ce que ce produit vous apporte

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Conversions Facilite les ventes à l'international

  • Save time and costs on customer support
  • Provide faster responses
  • Expand globally with in-built auto-translate
  • Free live chat/contact form
  • Unlimited users
  • Unlimited channels
  • Collaborative team dashboard
  • No overlapping query responses
  • Measure team performance
  • Track key metrics like response times and message volume for different query types like Returns.
 

Caractéristiques

 
  • Manage customer support from all your sales channels with one intuitive dashboard.
  • All order, shipping and customer details displayed within each message
  • Time-saving features such as templates, dynamic tags and auto responder
  • Automatic language translation
  • Prioritize messages by time left to respond
  • Automate workflows with specific rules
  • Insightful reporting helps you analyse your customer support metrics
  • View ticket volume by store, language, query type and more
  • Integrations with all major e-commerce platforms
  • Link e‑commerce management platforms such as Channel Advisor, Linnworks, BrightPearl and Skubana

Ce que vos clients aimeront

  • Fast responses
  • Enhanced customer experience
  • Live chat for immediate responses
  • Global customers can communicate in their own language

A propos du développeur, PrestaShop Partners

PrestaShop Partners

Une question ?
Besoin d'aide ?

Le développeur vous répond en :
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Gratuit

  • Compatibilité v1.5.0.0 - v1.7.2.4

  • Version 1.0.0 (24/11/2016)

  • Fait appel à un service tiers qui peut être payant Oui

  • Inclus dans PrestaShop Oui

  • Téléchargements 757

  • Disponible en en

Une question ? Contactez le développeur
Le développeur vous répond en :

en