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10 Hours - Technical Support Package

10 Hours - Technical Support Package

Développé par Zedrox
support - Plans de Support - 10 Hours - Technical Support Package

Description

Zedrox offers dedicated support to Prestashop eCommerce users. In this support package we attend various website issues.

Ce que ce plan de support vous apporte

10 Hours - Technical support package offered by Zedrox can be used for various PrestaShop services offered by us.
Are included:
  • Bug fixing
  • Resolving site speed issues
  • Store improvements
  • Etc.

Cadre d'intervention

Hours can be used on our following specialized services under the 10 hours

Support & Maintenance plan:
  • Technical Support
  • Bug fixing
  • Store upgrades
  • Feature enhancement
  • Module development
  • Resolving site speed issues
  • Store design improvements
  • Cross browser and mobile compatibility support
  • Store graphics creation such as banners, call to actions, etc
  • Store optimization (Digital Marketing & SEO)
 
Terms:
  • The hours are purchased in advance.
  • Hours can be postponed to next month and are valid for use for a period of 4 months from the date of purchase.
  • All the support requests are to be made via the support system only, any support request received via telephone will be forwarded to our support ticketing system. This allows us to maintain a proper record regarding your requirements, contact information and other crucial details.
  • Standard support is provided during working days, Monday to Friday only. Any request that requires working on weekends or holidays will be charged at 1.5X the standard rate and will be considered as “additional hours” service.
  • Any unused support hours will expire 4 months after the date of purchase.
  • In order for our expert support team to deliver the best possible service, you must provide the following information:
    • FTP access
    • MYSQL access
    • Database
    • Your site’s URL
    • URL to access the Back Office
    • E-mail address and password to access the Back Office
  • Support is available in English only.

Fréquemment achetés ensemble

10 Hours - Technical Support Package
Fidélisation - Bons de réduction après achat
SEO Expert (Référencement)
$449.97 Ajouter les trois au panier

Articles du même développeur - Plus d'informations

A propos de PrestaShop Support

PrestaShop Support

Avec PrestaShop Support, nos experts vous accompagnent dans la réussite de votre projet e-commerce ! A chaque étape de votre vie d'e-commerçant, notre équipe vous conseille et intervient techniquement pour optimiser votre boutique selon vos souhaits et objectifs.

Une question ?
Besoin d'aide ?

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$235.83

  • Compatibilité v1.6.0.4 - v1.7.2.4

  • Disponible en en

Une question ? Contactez le développeur
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