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Suport and Maintenance Plan
Développé par
Invertus
En bref
Our one-year support plan ensures you will be covered when facing occasional bug or in need of other technical assistance any time!
This support plan is valid for one year after its purchase and confirmation with our team. During this year, we’ll take care of your needs within 72 hours of your ticket submission.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.
This support plan is valid for one year after its purchase and confirmation with our team. During this year, we’ll take care of your needs within 72 hours of your ticket submission.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.
Installation
In order for our expert support team to deliver the best possible service, you must provide the following information:
Terms:
Discounts do not apply to Support Plans.
For additional information:
Contact our PrestaShop experts: 8AM – 5PM CET (Eastern European Standard Time)
Email: [email protected]
- SSH access
- Database access
- URL and log in access to the Back Office
- A ZIP file and documentation of the module/Theme in case of module or theme installation
- Access to your error and access logs, in case of errors/bug fixing
Terms:
- 20 developer working hours (tasks cannot exceed given time)
- Valid within 12 months
- Answer from expert support team within 72 hours (during business hours)
- Support is available Monday to Friday from 8AM to 5PM CET (Eastern European Standard Time).
- Support languages: English
- No teamviewer support
Discounts do not apply to Support Plans.
For additional information:
Contact our PrestaShop experts: 8AM – 5PM CET (Eastern European Standard Time)
Email: [email protected]
Fréquemment achetés ensemble
Prix total :
$1,800.47
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![Recevez les conseils de nos experts]( "Recevez les conseils de nos experts")
Recevez les conseils de nos experts
10 000 modules, thèmes graphiques et services
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![Profitez des promotions et des conseils]( "Profitez des promotions et des conseils")
Profitez des promotions et des conseils
Vos achats et données personnelles sont 100% sécurisés
![Profitez des promotions et des conseils]( "Profitez des promotions et des conseils")
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![Soyez le premier]( "Soyez le premier")
Soyez le premier
Les modules achetés apparaissent directement dans votre back-office
