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Support Essential Plan

Prix
$45025 $45025
Support Essential Plan

Support Essential Plan

Développé par Invertus
One year of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support! Number of support hours included per year: 6 Hours The Essential Support Plan includes: •Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.
Prix
$45025 $45025

Partenaire créateur de modulesverified_user

Invertus

En bref

One year of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support!

Number of support hours included per year: 6 Hours

The Essential Support Plan includes:
•Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.

Ce que ce plan de support vous apporte

Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.

Besoin d'aide ?

Ce développeur vous répond dans ces langues :
en

Fiche technique

Dernière mise à jour

22/03/2017

Langues du module

en

Versions de PrestaShop compatibles

V1.5.0.0 - V1.7.1.2

Version du module / thème

V 1

Nombre de téléchargements

0

Développeur

Invertus

Langues du développeur

en

Catégorie

Services

Cadre d'intervention

Focus
The Essential Support Plan includes services to enhance the success of your online store.

Terms: 12 months

Number of support hours included per year: 6 Hours

Expert guidance:
• Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
• Recommendations regarding your server (type of hosting excluding configuration).
• Support for module installation (excluding configuration).
• Submission of online tickets and followed live
• Advices to install (hosting, modules and themes)
• Installing modules purchased addons (excluding configuration)
• Installing Themes
• Configuration of the back office and native modules
 
Also…Invitations to exclusive PrestaShop events.

An expert support team member will answer your support ticket within (during business hours): 24 hours
One full year of assistance.
Excluded from support:
• SVN versions (in development).
• Assistance on a solution whose core has been changed by the client.
• Specific developments that the client wishes to add.
• Development and integration of a graphic or theme.
• User training.
• Version updates.
• Site migration.
• Store installation.
 
Terms:
• In order for our expert support team to deliver the best possible service, you must provide the following information:
• FTP access
• MYSQL access
• Database
• Your site’s URL
• URL to access the Back Office
• E-mail address and password to access the Back Office
• Support is available Monday to Friday from 8AM to 5PM CET (Central European Time).
• Support is available in Danish and English.
Discounts do not apply to Support Plans.

Besoin d'aide ?

Ce développeur vous répond dans ces langues :
en

A propos

Niveau d'expertise

Superhero

Produits développés

54

Ancienneté

12/07/2010

Pays

Denmark

Langues du support

en

PrestaShop Support

A propos de PrestaShop Support

Avec PrestaShop Support, nos experts vous accompagnent dans la réussite de votre projet e-commerce ! A chaque étape de votre vie d'e-commerçant, notre équipe vous conseille et intervient techniquement pour optimiser votre boutique selon vos souhaits et objectifs.

Avis client

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