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xSellco Helpdesk

xSellco Helpdesk

Desarrollado por PrestaShop Partners
  • Socio Oficial
    de PrestaShop
 - Servicio posventa - xSellco Helpdesk - 1
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Descripción

xSellco is the leading e-commerce help desk, tailored specifically for online retailers. Centralize customer queries and order details from your Prestashop and other sales channels like Amazon, eBay and more in one simple dashboard.  
 

Qué te aporta este producto

Conversiones Facilita las ventas internacionales

  • Save time and costs on customer support
  • Provide faster responses
  • Expand globally with in-built auto-translate
  • Free live chat/contact form
  • Unlimited users
  • Unlimited channels
  • Collaborative team dashboard
  • No overlapping query responses
  • Measure team performance
  • Track key metrics like response times and message volume for different query types like Returns.
 

Funcionalidades

 
  • Manage customer support from all your sales channels with one intuitive dashboard.
  • All order, shipping and customer details displayed within each message
  • Time-saving features such as templates, dynamic tags and auto responder
  • Automatic language translation
  • Prioritize messages by time left to respond
  • Automate workflows with specific rules
  • Insightful reporting helps you analyse your customer support metrics
  • View ticket volume by store, language, query type and more
  • Integrations with all major e-commerce platforms
  • Link e‑commerce management platforms such as Channel Advisor, Linnworks, BrightPearl and Skubana

Qué les gustará a tus clientes

  • Fast responses
  • Enhanced customer experience
  • Live chat for immediate responses
  • Global customers can communicate in their own language

Sobre el programador, PrestaShop Partners

PrestaShop Partners

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Gratis

  • Compatibilidad v1.5.0.0 - v1.7.2.4

  • Versión 1.0.0 (24/11/2016)

  • Requiere suscripción en servicio externo

  • Incluido en PrestaShop

  • Número de descargas 558

  • Disponible en en

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