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Plan de Soporte Fácil 3 horas

Precio
$27999 $27999
Plan de Soporte Fácil 3 horas

Plan de Soporte Fácil 3 horas

Desarrollado por PrestaShop
(16) 16 votos
One month of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support! Number of support hours included per month : 3 Hours The Easy Support Plan includes: Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission. Expert consultants at your service.    
Precio
$27999 $27999

Módulo desarrollado porverified_user

PrestaShop

Resúmen

One month of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support!

Number of support hours included per month : 3 Hours

The Easy Support Plan includes:
  • Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.
  • Expert consultants at your service.
 
 

Lo que este plan de asistencia hace por ti

What the support plan does for you
Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.

Focus
The Easy Support Plan includes services to enhance the success of your online store.

Terms: 1 month
Number of support hours included per month: 3 Hours


Expert guidance:
  • Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
  • Recommendations regarding your server (type of hosting excluding configuration).
  • Support for module installation (excluding configuration).
  • Submission of online tickets and followed live
  • Advices to install (hosting, modules and themes)
  • Installing modules purchased addons (excluding configuration)
  • Installing Themes
  • Configuration of the back office and native modules

Also…Invitations to exclusive PrestaShop events.

One full month  of assistance.

Excluded from support:
  • SVN versions (in development).
  • Assistance on a solution whose core has been changed by the client.
  • Specific developments that the client wishes to add.
  • Development and integration of a graphic or theme.
  • User training.
  • Version updates.
  • Site migration.
  • Store installation.

Terms:
In order for our expert support team to deliver the best possible service, you must provide the following information:
  • FTP access
  • MYSQL access
  • Database
  • Your site’s URL
  • URL to access the Back Office
  • E-mail address and password to access the Back Office
  • Support is available Monday to Friday from 9AM to 6PM CET (Central European Time)..
  • Support is available in English

¿Necesitas ayuda?

Nuestro equipo responde a sus preguntas en:
en, fr

Ficha técnica

Última actualización

09/11/2017

Idiomas del módulo

fr, es, en

Compatibilidad PrestaShop

V1.4.1.0 - V1.7.2.5

Versión del módulo/tema

V 1.1

Nivel

Para usuarios principiantes

Desarrollador

PrestaShop

Idiomas del desarrollador

en, fr

Categoría

Plan de Soporte

¿Necesitas ayuda?

Nuestro equipo responde a sus preguntas en:
en, fr

A propósito del desarrollador

Productos desarrollados

666

Desarrollador desde

05/06/2009

País

France

Idiomas

en, fr

PrestaShop Support

Sobre PrestaShop Support

Con el Soporte PrestaShop, nuestros expertos estarán a tu disposición para que tu proyecto de e-comercio sea un éxito. Nuestro equipo estará a tu disposición a cada paso de tu proyecto para aconsejarte y darte el soporte técnico necesario para optimizar tu tienda en función de tus deseos y objetivos.

Puntuación

10
4
0
0
2

Opiniones de los clientes

Eric Y. 25/03/2017

Great support from the team!

El desarrollador ha seleccionado las opiniones de este producto según la satisfacción que han expresado los clientes.