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Plan de Soporte Fácil 3 horas

Plan de Soporte Fácil 3 horas

Desarrollado por PrestaShop
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Más de 90 % usuarios recomiendan este producto

10
4
0
0
2

The average rating includes all reviews since the product launch.

(16 votos)
Nivel laptop laptop laptop

Los usuarios piensan que este producto requiere un nivel de competencia:

Para usuarios principiantes  
2
Para usuarios intermedios  
1
Para usuarios avanzados  
1
support - Plan de Soporte - Plan de Soporte Fácil 3 horas

Descripción

One month of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support!

Number of support hours included per month : 3 Hours

The Easy Support Plan includes:
  • Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.
  • Expert consultants at your service.
 
 

Qué te aporta este plan de asistencia

What the support plan does for you
Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.

Focus
The Easy Support Plan includes services to enhance the success of your online store.

Terms: 1 month
Number of support hours included per month: 3 Hours


Expert guidance:
  • Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
  • Recommendations regarding your server (type of hosting excluding configuration).
  • Support for module installation (excluding configuration).
  • Submission of online tickets and followed live
  • Advices to install (hosting, modules and themes)
  • Installing modules purchased addons (excluding configuration)
  • Installing Themes
  • Configuration of the back office and native modules

Also…Invitations to exclusive PrestaShop events.

One full month  of assistance.

Excluded from support:
  • SVN versions (in development).
  • Assistance on a solution whose core has been changed by the client.
  • Specific developments that the client wishes to add.
  • Development and integration of a graphic or theme.
  • User training.
  • Version updates.
  • Site migration.
  • Store installation.

Terms:
In order for our expert support team to deliver the best possible service, you must provide the following information:
  • FTP access
  • MYSQL access
  • Database
  • Your site’s URL
  • URL to access the Back Office
  • E-mail address and password to access the Back Office
  • Support is available Monday to Friday from 9AM to 6PM CET (Central European Time)..
  • Support is available in English

Comprados juntos habitualmente

Añade "Plan de Soporte Fácil 3 horas" al carrito junto con:

  • Stripe payment module now offers Pay with Google, Apple Pay, Microsoft Pay, WeChat Pay, Credit/Debit card, 3D-Secure 2.0, Klarna, ALIPAY, iDEAL, SOFORT, BANCONTACT, GIROPAY, Przelewy24, EPS, MULTIBANCO, SEPA Direct Debit with one Stripe account.

    $6999
  • Carry out not only the design but also the writing of your CMS pages contents. By using a multitude of predefined tools, easily and quickly customize your layout (thanks to this module).

    $11499

Testimonio

Great support from the team!

Eric Y. - 25/03/2017

El desarrollador ha seleccionado las opiniones de este producto según la satisfacción que han expresado los clientes.

Sobre PrestaShop Support

PrestaShop Support

Con el Soporte PrestaShop, nuestros expertos estarán a tu disposición para que tu proyecto de e-comercio sea un éxito. Nuestro equipo estará a tu disposición a cada paso de tu proyecto para aconsejarte y darte el soporte técnico necesario para optimizar tu tienda en función de tus deseos y objetivos.

¿Tienes alguna pregunta?
¿Necesitas ayuda?

El programador puede contestarte en
en fr

$27999

  • Compatibilidad v1.4.1.0 - v1.7.2.5

  • Disponible en FR, ES, EN

¿Tienes alguna pregunta? Contacta con nuestro equipo