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Chatra Free Live Chat Integration

Módulo Chatra Free Live Chat Integration

Desarrollado por Community developer
  • PrestaShop
    1.6.0.4 - 1.7.6.1
module - Asistencia & Chat online - Chatra Free Live Chat Integration - 1
module - Asistencia & Chat online - Chatra Free Live Chat Integration - 2
module - Asistencia & Chat online - Chatra Free Live Chat Integration - 3
module - Asistencia & Chat online - Chatra Free Live Chat Integration - 4
module - Asistencia & Chat online - Chatra Free Live Chat Integration - 5
module - Asistencia & Chat online - Chatra Free Live Chat Integration - 6
module - Asistencia & Chat online - Chatra Free Live Chat Integration - 7

Descripción

Talk with visitors on your website. Live chat & offline messaging for businesses. Answer questions, solve problems, increase conversions. Live chat and offline messaging in one product  

Qué te aporta este producto

headset

Relación con el cliente Mejora la relación con el cliente

Live chat & offline messaging for businesses 

  • Wait for visitors to ask questions, or initiate a conversation automatically
  • You and your team answer them in your own time and help them out
  • Happy visitors become satisfied customers 

Get started for free in just three minutes 
Answer questions, solve problems, increase conversions 

  • Boost sales. Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value. 
  • Build an email list. Every time a customer submits a question when you’re not there, Chatra stores their email to use in your future marketing efforts. In fact, 72% of consumers prefer to receive communication via email. 
  • Defeat cart abandonment. Over 68% of shopping carts never make it to check out. A simple, automatic message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart. 

Live chat and offline messaging in one product 

 Chat with your website visitors in real time to answer questions and alleviate concerns more easily, building relationships with your visitors and helping them become customers. Live chat is the best way to fight cart abandonment and avoid potentially costly delays replying to website visitors.  

Live chat features:

Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing. 
  • Keeps conversation history, even including unsent messages. Conversations are saved, just like on a smartphone, for both you and your customers, even if they close their browser.
  • Get inside their head. Save time by preparing answers while visitors are still typing and impress them with the speed of your reactions. 
  • Has the capability for group chats. Agents can access all conversations, including those assigned to other team members, and lend a hand when needed. Customers don’t expect this, and it makes your team look super attentive! 
Live chat software designed for humans. Your support team agents aren’t robots, and neither are your potential customers. So why do so many pieces of live chat software treat them like they are? Helpful features are a good start, but they’re not enough for great communication. 
 
 Offline messaging features:

When offline, be accessible via messenger and reap benefits of direct, conversational communication without the strain of being online 24/7. Уou can automatically engage customers with targeted auto-messages. Use them to collect actionable feedback, build your email list, identify common problems and get a deeper understanding of what your customers really want. Introducing Chatra Messenger. Enjoy the benefits of live chat even when you’re offline. 
  • Automatically initiate conversations with visitors on your site.
  • Answer their question via email or our app in your own time.
  • Turn happy visitors into satisfied customers!
The best of both worlds. As inviting as live chat, as convenient as email. Chatra is better for your customers and easier to manage for you. Chatra welcomes potential buyers with the faces of your team and invites to get in touch through friendly, targeted auto-messages. It’s much easier for them to send you a quick instant message than to send a formal, stuffy email from a contacts page. Chatra delivers their messages directly to you, and can also unobtrusively collect their email address in the process. So you can react at your own pace without feeling the obligation to have live chat software that’s manned at all times. 
Set expectations with Chatra. Chatra makes sure that users understand when they aren’t in a live conversation. So they aren’t frustrated when you don’t reply in no time. We’ll make sure they get the message. Reply from the agent dashboard in your browser, desktop app or mobile app and we’ll make sure it gets delivered, through Chatra Messenger if the visitor is still active on your website or to their email address if they left. ...or you can get in touch with them yourself. If email is your thing, you can use it to reply instead. Chatra can deliver incoming messages to your mailbox (or even your help desk software), so that you can reap the benefits of the service without disrupting your workflow. Try a great live chat experience. If messenger mode is not instant enough, switch to live to let your customers know that you’re working and available to answer their queries in real time. Chatra Live Chat boasts all the bells and whistles of Messenger to provide a consistent experience that’s perfect for both you and your customers. 
Either way, your business is always open with Chatra! 

Funcionalidades

  • Free online chat
  • Live chat and offline messaging in one product 
  • Skyrocketing communication with customers
  • Get started for free in just three minutes 
  • Appearance consistent with your website’s look
  • Answer questions, solve problems, increase conversions 
  • Boost sales
  • Build an email list
  • Built for businesses, big and small
  • Defeat cart abandonment
  • Super easy install and customize
  • Simple and friendly user interface
  • Supports text in every language
  • Real time sync with your facebook messenger and email
  • Responsive - your chat widget feed will look great on any device
  • Compatible with all themes
  • Compatible with last Prestashop version
  • Running in seconds - no coding or web developer required!
  • Compatible with all web browsers
  • Multi-language and multi-store ready
  • Well documented

Comprados juntos habitualmente

Añade "Chatra Free Live Chat Integration" al carrito junto con:

  • ¡Reduce el número de devoluciones de productos y mejora la satisfacción de tus clientes con el módulo Guía de tallas! Es ideal para tiendas online de moda, lencería, complementos y joyas y te permite crear y personalizar en pocos minutos distintas tablas de tallas para los productos y categorías que elijas.

    $6999
  • $7999

Soporte y actualizaciones

Disfruta automáticamente de tres meses de asistencia técnica para este producto.

Después de comprar, disfrutarás durante 90 días de asistencia técnica y funcional, así como de acceso a las actualizaciones disponibles para este producto.

¡Asegúrate de que este producto funciona a la perfección en tu tienda durante 12 meses con la opción Zen!

Gracias a la opción Zen, tendrás acceso a TODAS las actualizaciones del producto durante el año posterior a la compra. El desarrollador del producto responderá por correo a cualquier duda técnica o funcional que te surja.

¿En qué consiste la opción Zen?

La opción Zen incluye dos servicios:

  • asistencia posventa ilimitada durante el tiempo que tengas contratada la opción; y
  • acceso a todas las actualizaciones del producto durante ese periodo.

La opción Zen está disponible a un precio reducido en el momento en que compras el producto. También la puedes contratar más adelante desde tu cuenta de cliente. Es válida durante un año a partir de la fecha de compra del producto. ¡Cuanto antes la contrates, más tiempo la disfrutarás!

¿Que incluye la Opción Zen?

En la opción Zen están incluidos:

  • las preguntas relativas a la utilización del módulo o tema;
  • la resolución de problemas técnicos ligados al módulo o tema;
  • el acceso a todas las actualizaciones del módulo o tema.

Las siguientes prestaciones no están incluidas en la opción Zen:

  • la personalización y el desarrollo específico;
  • las prestaciones de instalación y actualización del módulo o tema;
  • la resolución de problemas relativos a servicios externos, alojamiento web, servidor o sobre la propia tienda / software de PrestaShop.

Lo nuevo en la versión 1.0.0(18/06/2019)

  • Release module

Sobre el programador

Community developer

¿Tienes alguna pregunta?
¿Necesitas ayuda?

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$3499

Ventajas:

  • 3 meses de soporte gratuito (Más información)
  • Desarrollado por un desarrollador destacado
  • Documentación incluída
  • Compatibilidad v1.6.0.4 - v1.7.6.1

  • Versión 1.0.0 (18/06/2019)

  • Disponible en EN, ES, FR

¿Tienes alguna pregunta? Contacta al programador
El programador puede contestarte en

en fr es de it nl pl