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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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¡A tu tienda le va a venir genial! Acabas de descargar este módulo. Solo tienes que instalarlo en tu tienda PrestaShop. ¿Necesitas que te echemos un cable? Sigue nuestro tutorial: Instalar un módulo de Addons gratuito o de pago

De la V1.6.0.4 a la V1.7.8.0

Resumen

Improve customer service quality and boost conversions with Prestashop WhatsApp Support and Share. Allow your customers to instantly contact you via WhatsApp. Attract new customers with the WhatsApp share button

Lo que este módulo hace por ti

headset Mejora la relación con el cliente
Prestashop WhatsApp Support and Share module is MultiShop Compatible.

WhatsApp is a very popular messaging platform & is nearly used by 2.5 billion people across the world. Its growing popularity is one of the main reasons behind its continuously increasing user base. Ecommerce is also using its features in one or the other way to benefit the customers as well as the business. One of the main reasons behind using WhatsApp goes to quick messaging feature. It’s so fast that you can send a message to the person living on another side of the world within milliseconds.

How this module come into the bigger picture? Let me just explain.

Provide Fast Support

Customer queries are very frequent on eCommerce websites these days. Whether the query is related to product, delivery or other policies of the eShop, it doesn’t matter. What matters most to the customer is how quickly you respond to their queries. The sites which address concerns of customers readily generally have more customers turnout than those that don’t.

Option to Share Product/Order

Promote your products and increase conversions by letting customers share the products and orders with their WhatsApp contacts. Add share on WhatsApp button on the product, order confirmation, and order history pages. Allow customers to share the product URLs across WhatsApp contact and groups in just a few clicks.

Manage visibility of agents and groups

With this extension, you can choose to show the support agents or groups when offline at the Prestashop storefront. Select the Prestashop store products and categories for which the support agents or groups will be available. 

Also, you can configure the time slots for each day of the week according to which support agents or groups will be available online to provide support. In this way, you can make sure that the customers' queries are answered quickly.

Qué les gustará a tus clientes

The customers enjoy the following benefits at their end:
  • Allows customers to connect with you quickly via WhatsApp and get their queries or doubts resolved.
  • Customers can chat with agents or groups for support.
  • Customers can share the products with their WhatsApp contacts.
  • Improve customers' shopping experience.

Instalación

Follow the standard installation procedure:
  • Go to the back office-> Module Manager -> Upload a module
  • Upload zip file of 'WhatsApp Support and Share'
  • The module will automatically get installed on your Prestashop

Otro

Note: "In case of any discrepancy, the functionalities/features of the module written in the English language will be final"

¿Necesitas ayuda?

Este desarrollador responde en estos idiomas:
en

Ficha técnica

Última actualización

01/10/2021

Idiomas del módulo

en, ar, ca, de, es, fr, gl, it, ms, nl, pl, pt, ru, zh +8

Compatibilidad PrestaShop

V1.6.0.4 - V1.7.8.0

Compatibilidad multitienda 

info

Versión del módulo/tema

V 5.2.0

Número de descargas

8

Documentación

Included

Desarrollador

Webkul

Idiomas del desarrollador

en

Categoría

Asistencia & Chat online

Funcionalidades

  • Prestashop WhatsApp Support and Share module is MultiShop Compatible.
  • Display the WhatsApp contact button on the home, category, product, contact us, and order history pages.
  • Add share on WhatsApp button on product, order confirmation, and order history pages.
  • Add support agents by specifying name, WhatsApp number, default chat message, and uploading the image.
  • Show or hide the support agent’s contact number at the front end.
  • Add support group by specifying the name, group Id, and uploading the image.
  • Configure default chat message to display along with agent or group name at the front end.
  • Assign support agents and groups to specific products & categories of your Prestashop store.
  • Configure the time slots according to which support agents or groups are displayed.
  • Once added, you can delete the time slot.
  • Manage the availability (offline or online) status of support agents or groups.
  • Show or hide offline support agents or groups at the front end.
  • Set the message to display when the agent or group is offline.
  • Show/Hide support agents or groups on Prestashop storefront.
  • Display floating support button at bottom-right or bottom-left position in the store.
  • Set the text to display with a floating support button.
  • Configure the header text for the floating support block.

Frequently Asked Questions

Q: Can customers place orders on WhatsApp?
A: No, they can share the order/product & raise queries on WhatsApp.

Q: Can customers change the preconfigured message before sending it to admin?
A: Yes, they can absolutely make changes to the preconfigured messages. It is provided just for convenience.

Q: Can customers share the product/order with their contacts?
A: Yes, they can absolutely share the product as well as order with their contacts.

Recomendación

Our guarantees:
 
✪ We are a PrestaShop Gold Partner agency with a team of experienced PrestaShop developers.
✪ We have been accredited with “SuperHero” Expertise Level & we were able to achieve this with lesser response time and quality service.
✪ We intend to provide 100% satisfaction to our customers with their purchase.
✪ We will also help you with the installation and configuration of the module in case if it’s required.
 
✔ We can customize the module according to your requirement. You can contact us for a quote.
✔ We would really appreciate your 5-star rating and comments about our modules & support. It helps us with the development of new modules and the improvement of the already developed modules.
 
If you have any doubts or queries regarding our module, please send us a message. We would be more than happy to assist you.

Lo nuevo en la versión 5.2.0(01/10/2021)

  • Multishop compatible
  • Assign product and category to agent and group
  • Displayed availability indication
  • Implemented time slot wise availability
  • Enable or disable availability of an agent or group
  • Added save & stay button
  • Improved floating section design
  • Fixed validation issue
  • Fixed translation issue
  • Fixed other minor issues

Soporte y actualizaciones

En el momento de la compra, la suscripción a Business Care de tu primer año se incluye automáticamente y se renueva tácitamente al final del periodo.

Puedes cancelar tu suscripción en cualquier momento antes de que finalice el período actual.

Servicios incluidos en el abono

  • Actualizaciones de seguridad
  • Actualizaciones de compatibilidad
  • Evoluciones y nuevas funcionalidades
  • Asistencia ilimitada.

¿Quieres tener más detalles? Descubre las preguntas más frecuentes sobre Business Care.


¿Necesitas ayuda?

Este desarrollador responde en estos idiomas:
en