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REVE Chat -  Live Chat Software

Módulo REVE Chat - Live Chat Software

Desarrollado por Community developer
  • PrestaShop
    1.5.1.0 - 1.7.2.4
module - Asistencia & Chat online - REVE Chat -  Live Chat Software - 1
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Descripción

REVE Chat is a cloud based live chat platform that enables businesses with online presence to proactively engage with website visitors.

Qué te aporta este producto

Productividad Facilita la gestión de tu servicio posventa

  • A simple and highly customizable Live chat solution.
  • Get detailed information about each and every website visitor before initiating a chat.
  • Live chat with multiple visitors simultaneously and hence reduce the need of additional resources.
  • Receive valuable customer feedback during and after each live chat session and improve the quality of your service.
  • Proactively engage to assist website visitors in real-time before they leave your website being frustrated.






Funcionalidades

Proactive Chat:
You can initiate chat sessions with your website visitors anywhere on your website to offer instant assistance.

Chat Monitoring:
REVE Chat allows to monitor how your agents are performing and check the detailed chat conversations between your website visitors and agents in real-time.

Facebook Chat Integration:
It allows your customers to interact with you directly on your Facebook company page.

Make Audio/Video Calls:
Enable your website visitors to make audio/video calls directly to your customer support agents within the website itself.

Analytics:
Includes detailed reporting and analytics that measure several aspects like the total amount of time spent by a website visitor on each chat and his geographic location, IP address, the overall activity of your agents, conversion tracking, track of transcript reports, monitoring chat history and many more.

Queuing:
With this chat software handle chat requests efficiently when all your agents are busy. REVE Chat software gives information to website visitors regarding their waiting time in the chat queue.

Soporte y actualizaciones

Disfruta automáticamente de tres meses de asistencia técnica para este producto.

Después de comprar, disfrutarás durante 90 días de asistencia técnica y funcional, así como de acceso a las actualizaciones disponibles para este producto.

Instalación

Upload the Module
  • Download the REVE Chat Prestashop Addon
  • Login to your Prestashop administration and go to 'Modules and Services' (or ‘Modules’ depending on your Prestashop version).
  • On the "Modules" page click on "Add a new module" and choose the downloaded REVE Chat Prestashop modules zip file and click on 'Upload this module' button to upload the file.
  • Once uploaded, you will see a message as 'The module was successfully downloaded'. 

  • Install the Addon
  • On the 'Modules' page, search "REVE Chat" in 'Modules List' section. Make sure you have selected 'Installed & Not Installed', and 'Enabled & Disabled' filter.
  • Click on 'Install' button and you will see 'Module(s) installed successfully message' on top of the page.

  • Configure
  • After the module is successfully installed, you can find the 'configure' option.
  • Please wait for the sign up page to completely load.
  • Fill in the form to Login / sign up to your REVE Chat account and click on "Save".

  • Comprados juntos habitualmente

    REVE Chat -  Live Chat Software
    Preparación fácil de pedidos
    Panel control de países
    • Community developer Desarrollado por

      PrestaShop v1.5.1.0 - v1.7.2.4 Compatibilidad

    • PrestaShop Desarrollado por

      PrestaShop v1.4.0.1 - v1.6.1.17 Compatibilidad

    • PrestaShop Desarrollado por

      PrestaShop v1.6.0.5 - v1.7.2.4 Compatibilidad

    $98.97 Añadir los tres a la cesta

    Los mejores productos de este desarrollador - Mostrar detalles

    Lo nuevo en la versión 1.0.2(07/08/2017)

    • Update the version content and modify the chat script...

    Sobre el programador

    Community developer

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    $39.99

    Ventajas:

    • Compatibilidad v1.5.1.0 - v1.7.2.4

    • Versión 1.0.2 (07/08/2017)

    • Requiere suscripción en servicio externo

    • Disponible en en

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