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Módulo Crisp Live Chat

Precio
$5999 $5999
Crisp Live Chat

Módulo Crisp Live Chat

Desarrollado por Community developer
V1.6.1.0 - V1.7.0.6
Crisp is the best live chat solution to interact with your customers. More than a Live Chat, Crisp let you create a multi-channel customer strategy. We offer free Live Chat and many other features for your Prestashop.
De la V1.6.1.0 a la V1.7.0.6

Producto sólo

Precio
$5999 $5999

Resúmen

Crisp is the best live chat solution to interact with your customers. More than a Live Chat, Crisp let you create a multi-channel customer strategy. We offer free Live Chat and many other features for your Prestashop.

Lo que este módulo hace por ti

headset Relación con el cliente
From your desktop or your mobile, add superpowers to your Customer Relationship!

  • Respond to your users that are browsing your website
  • Retain users through the checkout
  • Send automatic email campaigns and automated Live Chat messages to your users
  • Customize Crisp to fit your brand's design
  • Get a dedicated customer support Analytics
  • Receive a notification when your users leave a message
  • Create a shared inbox: Centralize Live Chat conversations, customer support and product returns and messages with third party like delivery companies
  • Automate customers conversations with Chatbots agents
  • Let your users find their answers by themselves by creating a knowledge base. This is also good for your visibility in SERPs
  • Scale your customer's relationship while selling abroad: Crisp handles Live Translate for chat conversations.

  • Qué les gustará a tus clientes

    • Your customers can now trust your services by having a personalized experience
    • Your customers can have dedicated answers to their questions.
    • They can reach you from their favorite tools (Live Chat, Facebook, SMS, telegram, e-mail)
    • They can enjoy a multi-channel experience with no compromises from your side

    Instalación

  • Create an account for your store on https://crisp.chat
  • Add the Crisp PrestaShop module to your store
  • Go the module settings and click "Connect with Crisp"
  • Your Crisp is now linked with your store.
  • ¿Necesitas ayuda?

    Este desarrollador responde en estos idiomas:
    fr

    Ficha técnica

    Última actualización

    03/10/2016

    Idiomas del módulo

    en

    Compatibilidad PrestaShop

    V1.6.1.0 - V1.7.0.6

    Versión del módulo/tema

    V 0.3.1

    Número de descargas

    29

    Documentación

    Included

    Desarrollador

    Community developer

    Idiomas del desarrollador

    fr

    Se requiere una cuenta en un servicio externo

    Categoría

    Asistencia & Chat online

    Necesitar

    Relación con el cliente

    Funcionalidades

    Livechat with your customers

    • Add our live chat to your website and talk to your customers. Our chatbox is customizable and multilingual to adapt to your store.
    • With magictype, reply faster to your users by seeing what they write in real-time
    • Fun experience with GIF, smileys and filesharing
    • Integrate Crisp with others channels: Facebook Messenger, Telegram, SMS and e-mail to create a shared inbox between all your companies' department.

    Get customer insights

    • With our detailed customers' profile (social networks, name, data & notes) be more personal and retain your customers: We offer an incredible CRM for your business.
    • Our MagicMap allow you to see where your customers are
    • Detailed analytics to track your ROI
    • See your users screen with MagicBrowse, to understand your sale funnel.
    • Google Analytics and Google Tag Manager integration to track Live chat's impact on conversion rate.

    Build your audience

    • Send e-mail, chat, SMS campaigns to reach your customers and create a strong link with your community
    • Increase your audience with personalized messages. Your users can now reply to your campaigns.
    • Send automated Live Chat triggers to reach customers needing more information.
    • Use customer Javascript Events to build an effective marketing automation campaign

    Your team will love it

    • With a fresh and modern interface, your team will work with an efficient tool
    • Crisp support working hours so your employees are not notified outside working hours
    • Send private notes to make sure that information does not disappear.
    • Be notified and see what your colleagues are writing.
    • Crisp is integrated with Zendesk and Slack, to keep using your existing tools.
    • Enjoy strong integrations with Zapier, Hubspot, Salesforce and many other software.

    Be notified

    •  Offline? We send you a notify you on your devices. 
    •  Not replying? We forward you chat in your mailbox. You can directly reply to your visitor by e-mail and your reply is forwarded to your Crisp and to your visitor e-mail (if e-mail is provided). We keep up everything synced!

    Recomendación

    If you are having any issues, please connect on https://crisp.chat and start a conversation with our support team, we will do our best to help you and your team.

    Lo nuevo en la versión 0.3.1(03/10/2016)

    • First version

    Soporte y actualizaciones

    Disfruta automáticamente de tres meses de asistencia técnica para este producto.

    Después de comprar, disfrutarás durante 90 días de asistencia técnica y funcional, así como de acceso a las actualizaciones disponibles para este producto.

    ¿Necesitas ayuda?

    Este desarrollador responde en estos idiomas:
    fr

    A propósito del desarrollador

    Productos desarrollados

    1

    Desarrollador desde

    13/12/2015

    País

    France

    Idiomas

    fr

    Opiniones de los clientes

    Sin comentarios