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Crisp Live Chat

Módulo Crisp Live Chat

Desarrollado por Community developer
  • PrestaShop
    1.6.1.0 - 1.7.0.6
module - Asistencia & Chat online - Crisp Live Chat - 1
module - Asistencia & Chat online - Crisp Live Chat - 2
module - Asistencia & Chat online - Crisp Live Chat - 3
module - Asistencia & Chat online - Crisp Live Chat - 4
module - Asistencia & Chat online - Crisp Live Chat - 5

Descripción

Crisp is the best live chat solution to interact with your customers. More than a Live Chat, Crisp let you create a multi-channel customer strategy. We offer free Live Chat and many other features for your Prestashop.

Qué te aporta este producto

headset

Relación con el cliente Mejora la relación con el cliente

From your desktop or your mobile, add superpowers to your Customer Relationship!

  • Respond to your users that are browsing your website
  • Retain users through the checkout
  • Send automatic email campaigns and automated Live Chat messages to your users
  • Customize Crisp to fit your brand's design
  • Get a dedicated customer support Analytics
  • Receive a notification when your users leave a message
  • Create a shared inbox: Centralize Live Chat conversations, customer support and product returns and messages with third party like delivery companies
  • Automate customers conversations with Chatbots agents
  • Let your users find their answers by themselves by creating a knowledge base. This is also good for your visibility in SERPs
  • Scale your customer's relationship while selling abroad: Crisp handles Live Translate for chat conversations.

  • Funcionalidades

    Livechat with your customers

    • Add our live chat to your website and talk to your customers. Our chatbox is customizable and multilingual to adapt to your store.
    • With magictype, reply faster to your users by seeing what they write in real-time
    • Fun experience with GIF, smileys and filesharing
    • Integrate Crisp with others channels: Facebook Messenger, Telegram, SMS and e-mail to create a shared inbox between all your companies' department.

    Get customer insights

    • With our detailed customers' profile (social networks, name, data & notes) be more personal and retain your customers: We offer an incredible CRM for your business.
    • Our MagicMap allow you to see where your customers are
    • Detailed analytics to track your ROI
    • See your users screen with MagicBrowse, to understand your sale funnel.
    • Google Analytics and Google Tag Manager integration to track Live chat's impact on conversion rate.

    Build your audience

    • Send e-mail, chat, SMS campaigns to reach your customers and create a strong link with your community
    • Increase your audience with personalized messages. Your users can now reply to your campaigns.
    • Send automated Live Chat triggers to reach customers needing more information.
    • Use customer Javascript Events to build an effective marketing automation campaign

    Your team will love it

    • With a fresh and modern interface, your team will work with an efficient tool
    • Crisp support working hours so your employees are not notified outside working hours
    • Send private notes to make sure that information does not disappear.
    • Be notified and see what your colleagues are writing.
    • Crisp is integrated with Zendesk and Slack, to keep using your existing tools.
    • Enjoy strong integrations with Zapier, Hubspot, Salesforce and many other software.

    Be notified

    •  Offline? We send you a notify you on your devices. 
    •  Not replying? We forward you chat in your mailbox. You can directly reply to your visitor by e-mail and your reply is forwarded to your Crisp and to your visitor e-mail (if e-mail is provided). We keep up everything synced!

    Comprados juntos habitualmente

    Añade "Crisp Live Chat" al carrito junto con:

    • Bridge Connector allows you to connect Store Manager application to PrestaShop Cloud and perform advanced data update and input (import, export, mass edit, etc). Should be used with Store Manager desktop application

      $5999
    • Set up the official Facebook Pixel module to reach new potential customers and easily analyze the activity and performance of your shop! With the Pixel, create and export your product catalog in the Facebook Business Manager platform to manage your campaign and sell products through your Facebook Page or Instagram feed.

      $5999

    Qué les gustará a tus clientes

    • Your customers can now trust your services by having a personalized experience
    • Your customers can have dedicated answers to their questions.
    • They can reach you from their favorite tools (Live Chat, Facebook, SMS, telegram, e-mail)
    • They can enjoy a multi-channel experience with no compromises from your side

    Recomendación

    If you are having any issues, please connect on https://crisp.chat and start a conversation with our support team, we will do our best to help you and your team.

    Soporte y actualizaciones

    Disfruta automáticamente de tres meses de asistencia técnica para este producto.

    Después de comprar, disfrutarás durante 90 días de asistencia técnica y funcional, así como de acceso a las actualizaciones disponibles para este producto.

    Instalación

  • Create an account for your store on https://crisp.chat
  • Add the Crisp PrestaShop module to your store
  • Go the module settings and click "Connect with Crisp"
  • Your Crisp is now linked with your store.
  • Lo nuevo en la versión 0.3.1(03/10/2016)

    • First version

    Sobre el programador

    Community developer

    ¿Tienes alguna pregunta?
    ¿Necesitas ayuda?

    El programador puede contestarte en
    fr

    $5999

    Ventajas:

    • Compatibilidad v1.6.1.0 - v1.7.0.6

    • Versión 0.3.1 (03/10/2016)

    • Requiere suscripción en servicio externo

    • Disponible en EN

    ¿Tienes alguna pregunta? Contacta al programador
    El programador puede contestarte en

    fr