Garantiza el éxito de tu proyecto de e-commerce gracias al
marketplace oficial de PrestaShop
Módulo Smartsupp free live chat
Desarrollado por PrestaShop Partners
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Más de 90 % usuarios recomiendan este producto
La nota media incluye todos los comentarios de los últimos seis meses.
Los usuarios piensan que este producto requiere un nivel de competencia:
Para usuarios principiantes
52
Para usuarios intermedios
11
Para usuarios avanzados
5
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Socio Oficial
de PrestaShop -
Descargado
+5.000 veces! -
PrestaShop
1.6.0.4 - 1.7.4.2
Descripción
Smartsupp is a free live chat with visitor recording. Your customers are on your website right now. Chat with them and see what they do.
Qué te aporta este producto
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Relación con el cliente Mejora la relación con el cliente
Try a free live chat with visitor recording
Smartsupp is a combination of live chat and visitor recording, making it the only tool you’ll need to get to understand your visitors. With Smartsupp you can chat with visitors in real-time and also watch their behavior on your website.
Know everything about your visitors
The Smartsupp plugin lets you identify details of your visitors, like their name, email, or other categories you deem important. You can see all these details while chatting with that visitor so that you know who you’re chatting with (e.g., Tom Smith, who already spent $800 on your website). The visitor has to be signed in on your website for you to be able to see the info.
Chat with your visitors in real time
Smartsupp allows you to help your visitors as soon as they need assistance. You’re able to answer their questions instantly in the on-site chat box. If you notice similar situations arising, create and use canned replies and automatic messages to save time. With this fully customizable, multi-language live chat, you can increase your sales up to five times.
Record the screens of your visitors
Watch video recordings of any visitor on your website in the Smartsupp dashboard. You’ll see their screen, mouse movements, and clicks — great for understanding the behavior of your customers.
The powerful combination of live chat and visitor recordings lets you know customers’ needs even before they make a final decision. Smartsupp helps you keep them on the right track.
Funcionalidades
- A fully customizable chat box
- Visitor recordings
- Canned replies
- Automatic messages and offline hours
- Unlimited chat history
- Multi-language support
- Native mobile apps, both for Android and iOS
Qué les gustará a tus clientes
Visitors of your PrestaShop store can ask questions immediately and chat with you in real-time thanks to Smartsupp.
Instalación
https://www.smartsupp.com/help/prestashop/
Lo nuevo en la versión 2.1.5(28/03/2017)
- fixed critical bug with module login to Smartsupp
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