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PrestaShop Essential Support Plan

Precio
$399 $399
PrestaShop Essential Support Plan

PrestaShop Essential Support Plan

Desarrollado por PrestaShop
The essential support plan is available only in english
Precio
$399 $399

Módulo desarrollado porverified_user

PrestaShop

Resúmen

The essential support plan is available only in english

Lo que este plan de asistencia hace por ti

What the support plan does for you
Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.

Focus
The Essential Support Plan includes services to enhance the success of your online store.

Terms: 1 year
Number of support hours included per year: 6 Hours


Expert guidance:
  • Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
  • Recommendations regarding your server (type of hosting excluding configuration).
  • Support for module installation (excluding configuration).
  • Submission of online tickets and followed live
  • Advices to install (hosting, modules and themes)
  • Installing modules purchased addons (excluding configuration)
  • Installing Themes
  • Configuration of the back office and native modules

Also…Invitations to exclusive PrestaShop events.

An expert support team member will answer your support ticket within (during business hours): 48-72 hours maximum

One full year of assistance.

Excluded from support:
  • SVN versions (in development).
  • Assistance on a solution whose core has been changed by the client.
  • Specific developments that the client wishes to add.
  • Development and integration of a graphic or theme.
  • User training.
  • Version updates.
  • Site migration.
  • Store installation.

Terms:
In order for our expert support team to deliver the best possible service, you must provide the following information:
  • FTP access
  • MYSQL access
  • Database
  • Your site’s URL
  • URL to access the Back Office
  • E-mail address and password to access the Back Office
  • Support is available Monday to Friday from 9AM to 6PM CET (Central European Time)..
  • Support is available in Ensglish.

¿Necesitas ayuda?

Our team answers in these languages:
en, fr

Ficha técnica

Última actualización

25/04/2018

Idiomas del módulo

en, fr, es

Compatibilidad PrestaShop

V1.4.0.1 - V1.7.3.1

Versión del módulo/tema

V 1.1

Número de descargas

0

Desarrollador

PrestaShop

Idiomas del desarrollador

en, fr

Categoría

Asesoramiento

¿Necesitas ayuda?

Our team answers in these languages:
en, fr

A propósito del desarrollador

Productos desarrollados

666

Desarrollador desde

05/06/2009

País

France

Idiomas

en, fr

PrestaShop Support

Sobre PrestaShop Support

Con el Soporte PrestaShop, nuestros expertos estarán a tu disposición para que tu proyecto de e-comercio sea un éxito. Nuestro equipo estará a tu disposición a cada paso de tu proyecto para aconsejarte y darte el soporte técnico necesario para optimizar tu tienda en función de tus deseos y objetivos.