Garantiza el éxito de tu proyecto de e-commerce gracias al marketplace oficial de PrestaShop
Descripción
Number of support hours included per year: 12 Hours
The Premium Support Plan includes:
• Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.
• Expert consultants at your service.
Qué te aporta este plan de asistencia
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.
Marco de intervención
The Essential Support Plan includes services to enhance the success of your online store.
Terms: 12 months
Number of support hours included per year: 12 Hours
Expert guidance:
• Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
• Recommendations regarding your server (type of hosting excluding configuration).
• Support for module installation (excluding configuration).
• Submission of online tickets and followed live
• Advices to install (hosting, modules and themes)
• Installing modules purchased addons (excluding configuration)
• Installing Themes
• Configuration of the back office and native modules
Also… Invitations to exclusive PrestaShop events.
An expert support team member will answer your support ticket within (during business hours): 24 hours
One full year of assistance.
Excluded from support:
• SVN versions (in development).
• Assistance on a solution whose core has been changed by the client.
• Specific developments that the client wishes to add.
• Development and integration of a graphic or theme.
• User training.
• Version updates.
• Site migration.
• Store installation.
Terms:
• In order for our expert support team to deliver the best possible service, you must provide the following information:
• FTP access
• MYSQL access
• Database
• Your site’s URL
• URL to access the Back Office
• E-mail address and password to access the Back Office
• Support is available Monday to Friday from 8AM to 5PM CET (Central European Time)..
• Support is available in Danish and English.
• Discounts do not apply to Support Plans.
Comprados juntos habitualmente
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Invertus Desarrollado por
PrestaShop v1.5.0.0 - v1.7.1.2 Compatibilidad
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PrestaShop Desarrollado por
PrestaShop v1.7.1.0 - v1.7.2.2 Compatibilidad
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PrestaShop Desarrollado por
PrestaShop v1.5.0.0 - v1.7.2.3 Compatibilidad
Sobre PrestaShop Support
Con el Soporte PrestaShop, nuestros expertos estarán a tu disposición para que tu proyecto de e-comercio sea un éxito. Nuestro equipo estará a tu disposición a cada paso de tu proyecto para aconsejarte y darte el soporte técnico necesario para optimizar tu tienda en función de tus deseos y objetivos.
- 44 Productos desarrollados
- 12/07/2010 Vendedor PrestaShop
- Denmark País región
- Captain Nivel de experiencia
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