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Installation ticket

Price
$19999 $19999
Installation ticket

Installation ticket

Developed by PrestaShop
(15) 15 votes
Need help installing your website, theme or a module? Save time when you let our experts do the work for you and set you up for success. Maximum response time: 72 hours Conditions: Ticket is only valid once and must be used within one year of purchase.   Our PrestaShop Advisors can help you find the Support Pack that fits your needs! Call us to find the best pack for you +33 (0)1 40 18 30 04  
Price
$19999 $19999

Module developed byverified_user

PrestaShop

Overview

Need help installing your website, theme or a module?
Save time when you let our experts do the work for you and set you up for success.

Maximum response time: 72 hours

Conditions:
Ticket is only valid once and must be used within one year of purchase.
 
Our PrestaShop Advisors can help you find the Support Pack that fits your needs!
Call us to find the best pack for you +33 (0)1 40 18 30 04
 

What the support plan does for you

Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.

Intervention modalities:
• Provide technical information of connection ( ftp, databases…) at the password ticket subscription
• The support is available from Monday to Friday, from 9AM to 6PM CET (Central European Time).
• The support is done in French, Spanish and English.

Installation

Installation of themes :
1 – Theme installations are only available for themes purchased on http://addons.prestashop.com
2 – The customer will have to provide their Addons order number before asking for the installation of a theme
3 – The ticket is available for ONE website only

Installation of modules :
1 – Module installations are only for modules purchased on http://addons.prestashop.com
2 – Module installation that is related to the support inquiry. Feel free to contact PrestaShop support before purchasing any modules

You have a question ?

Our team answers in these languages:
en, fr

Technical sheet

Latest update

04/27/2018

Available in

en, fr, es

PrestaShop Compatibility

V1.4.0.1 - V1.7.3.1

Module version

V 1.2

Number of downloads

0

Developer

PrestaShop

Developer languages

en, fr

Category

PrestaShop Support

Focus

Installation Ticket Terms:

1) Installations can only be done if the merchant is using one of the following web hosting companies:
• 1and1
• Amen
• Online
• OVH

2) Technical prerequisites
• A domain name
• A server Web Apache 1.3, Apache 2.X
• Activation PHP 5.1+
• Installation MySQL 5.0+
• Created database
• Ftp server access
• Activated PHP Extensions : GD, cURL, SimpleXML, SOAP

Installation includes:
• Recovery of the ftp access of the customer (in this case, the customer will have to provide their Manager access)
• Recovery of the customer’s database or the creation of the customer database (in this case, the customer will have to provide their manager access).
• Files transfers on the server
• Website installation
• Site functionality test ( Front Office and Back office)
• Creation of an employee account
• Cancellation of a PrestaShop account

The installation does not include:
• Transport configuration
• Creation or Importation of inventory/catalog
• Configuration of native modules
• Configuration of payment
• Website hosting
• Purchase of the domain name
• Website SEO

This is compatible from PresaShop 1.4 to 1.6 version.
Discounts do not apply to Support Plans

You have a question ?

Our team answers in these languages:
en, fr

About this developer

Listed products

666

Developer since

06/05/2009

Country

France

Support languages

en, fr

PrestaShop Support

About PrestaShop Support

With PrestaShop Support, our experts are there to help you succeed in your e-commerce project! At each step in your e-commerce journey, our team is there to advise you and provide technical support to optimize your store according to your wishes and objectives.

Notations

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