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Support and Intervention Ticket
Developed by
Silbersaiten
Overview
You have a problem with your shop and don’t know how to solve it?
With this ticket, you receive an hour of our support time for technical support. You can decide how to use it.
With this ticket, you receive an hour of our support time for technical support. You can decide how to use it.
Installation
Terms
please provide
In order for our expert support team to deliver the best possible service, you must provide the following information:
- valid within 12 month
- maximum response time: 72 hours
- no teamviewer support
- available Monday-Friday 10am-18pm
- support languages: German, English
- only one installation per ticket.
please provide
In order for our expert support team to deliver the best possible service, you must provide the following information:
- a working prestashop installation
- a valid FTP access
- access to your error and access logs
- a SuperAdmin backend access
- on demand: a ZIP file of the module and the demo page of the module
- optionally and on demand: a direct access to MySQL Database
- optionally and on demand: documentation for installed modules
You have a question ?
This developer answers your questions in:
en,
fr,
de,
ru,
es
Frequently bought together
Total price:
$422.97
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![Official]( "Official")
Official
10,000 modules, graphic themes and services
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100% trusted
Your purchases and personal data are 100% secure
![100% trusted]( "100% trusted")
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![1-click installation]( "1-click installation")
1-click installation
The modules you bought appear directly in your back-office
