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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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Your data will be transferred to the Partner when you download this module.
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LiveAgent - Customer Support, Help Desk With Chat Module

Price
$59.99 $87.99
LiveAgent - Customer Support, Help Desk With Chat

LiveAgent - Customer Support, Help Desk With Chat Module

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Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.
From V1.3.0.0 to V1.7.6.7
  • Item only
  • Zen Option
  • check_circle3 months of support
  • check_circle12 months of support
  • check_circleUpgrades and future features
  • check_circleSecurity updates
Price
$59.99 $87.99

Gallery

Overview

Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

What this module does for you

headset Improve customer relations
Increase conversion rate
Selecting the right live chat software can lead to up to 29% increase in conversion rates

Decrease resolution time
Drastically decrease the resolution time of the incomings customer requests

Reduce shopping cart abandonment
Improve the shopping experience of your customers by providing the help when needed

Improve customer happiness
Customers want to have their issues solved immediately. Live chat is the perfect tool for that

What your customers will like

Customer service chat software is core part of complex help desk software which enables live communication with business on one side and audience on the other. With LiveAgent you can install live chat module (or in other words live chat widget) on your website in less than a minute and start talking to your customers or prospects.

Live chat support is a key ingredient to successful customer acquisition strategy of every company. It helps you to convert visitors into paying customers. Speak to your customers in real-time on your website and build long-term relationships.

LiveAgent is an omnichannel customer support platform and live chat is one of the core features. It lets you talk with your website visitors and transform all live chats into unified tickets. 

Your customers are looking for immediate answers to their questions. Live chat is proven tool for fastest way to connect with them.

Installation

  • Download the module from your account
  • Go to your shop's dashboard and go to Modules
  • Install the module
  • Go to module's configuration page and set your code
  • You have a question ?

    This developer answers your questions in:
    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh

    Technical sheet

    Latest update

    02/20/2020

    Available in

    en, bg, cs, de, el, es, fi, fr, it, nl, no, pt, ro, ru, sv, tr, zh +11

    PrestaShop Compatibility

    V1.3.0.0 - V1.7.6.7

    Module version

    V 1.0.2

    Number of downloads

    1

    Documentation

    Included

    Developer

    Community developer

    Developer languages

    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh +8

    Category

    Support & Online Chat

    Features

    Increase sales
    Are you wondering why so much visitors leave your website without becoming your customers? Speak with them live and get their attention.

    Become proactive
    Don't wait until your customers find a way to contact you. Proactively invite them into conversation with automatic invitations.

    Improve satisfaction
    Solve all your customers issues before they get upset and start to look for alternatives. Increase customer experience with your products.

    Cut costs
    One live chat agent can handle several customers at a time. LiveAgent improves your productivity and customer satisfaction.

    Live Chat
    Visitor is just single click away from your support team.

    Proactive invitations
    Setup rules to automatically invite visitors to online chat.

    Real-time typing view
    Don't waste time. Let your agents to prepare their answers before customer hits enter.

    Website monitoring
    Watch your visitors as they move through your website and interact with them.

    Recommendation

    Read the documentation

    What's New in Version 1.0.2(02/20/2020)

    • Initial release

    Legal compliance

    GDPR compliance

    This module is compliant with the European General Data Protection Regulation

    Support and updates

    You automatically get 3 months of support for this product.

    For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

    Make sure this product runs well on your store for 12 months with Option Zen!

    With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

    What is Option Zen?

    Option Zen includes two services:

    • Unlimited after-sales support during the period covered by the option
    • Access to all updates for the product during the period

    Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

    What does it include?

    The following are included in Option Zen:

    • questions about using the module/theme;
    • solving technical problems related to the module/theme;
    • access to all module/theme updates.

    The following services are not included in Option Zen:

    • customization and special development;
    • installing and updating the module/theme;
    • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

    You have a question ?

    This developer answers your questions in:
    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh