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Social Messenger, Live Chat Support

Social Messenger, Live Chat Support Module

Developed by Knowband
  • Modules
    Partner Creator
  • PrestaShop
    1.6.0.4 - 1.7.6.0
module - Support & Online Chat - Social Messenger, Live Chat Support - 1
module - Support & Online Chat - Social Messenger, Live Chat Support - 2
module - Support & Online Chat - Social Messenger, Live Chat Support - 3
module - Support & Online Chat - Social Messenger, Live Chat Support - 4
module - Support & Online Chat - Social Messenger, Live Chat Support - 5
module - Support & Online Chat - Social Messenger, Live Chat Support - 6
module - Support & Online Chat - Social Messenger, Live Chat Support - 7
module - Support & Online Chat - Social Messenger, Live Chat Support - 8

Overview

Prestashop Social messenger chat module integrates Facebook messenger on the Prestashop store. The customers can ask any query and the admin can build the relationship with the customers and increase sales on the website.

What this product does for you

headset

Customer relations Improve customer relations

  • The store owner can incorporate Facebook messenger on the eCommerce website by inserting the app id and page id.
  • The store owner can incorporate Facebook messenger on the eCommerce store and offer online support to the customers via chat.
  • The look and feel of the messenger icon can be selected from the color-picker tool.
  • The store owner can offer live chat support to the customers.
  • By using messenger chat bot module, the store owner can boost sales on the website.
  • The admin can boost the conversions by providing the real-time solution to the customers.
  • The admin can convert the store visitors to the regular customers.
  • The admin can build a relationship with the online users by providing the best resolution.
  • Live chat support develops a great impact on the users.
  • It offers simple, hassle-free and flawless implementation.
  • The store admin can activate or deactivate the Facebook messenger and live chat addon anytime.

Features

  • This Facebook messenger module integrates the Facebook messenger in the front-end of the eCommerce store. The admin can offer live chat support to the customers.
  • The admin can incorporate the Facebook messenger on the eCommerce store by adding the Facebook app id and Facebook page id.
  • The messenger chat bot module allows managing the color of the social messenger icon.
  • The online store owner has an option to select the pages on which he wants to display this social messenger.
  • The store admin can set the greeting message delay time in seconds. The admin can select 0 if he wants to show the greeting message without any delay.
  • Mobile responsive layout.
  • This Prestashop Facebook messenger integration addon is multi-store compatible and offers multi-lingual support also.
  • Messenger chat bot module is SSL compatible.
  • It offers a user-friendly interface.
  • The admin can set various greeting message.
  • No need to change even a single line of codes for implementing the live chat support functionality.
  • This Facebook messenger and live chat addon offer smooth and flawless implementation.

Good deal: save $15!

This module is part of the bundle "Helpdesk Support Pack - Quality services to customers":

Prestashop Social messenger chat module integrates Facebook messenger on the Prestashop store. The customers can ask any query and the admin can build the relationship with the customers and increase sales on the website.

This module integrates a helpdesk ticket system on your store using which your customers can contact you regarding their issues or queries. Messages are shown in thread view to both admin and customer providing a unified customer service experience.

The Prestashop Return Manager addon is a one-step solution for all return management needs. With advanced features like partial and full return, This Prestahsop RMA provides a full control of Refund, Replacement, and Credit.

Bundle price: $13999 View bundle details

Other

In case of any assistance needed with the plugin/module please feel free to contact us. Our SuperHero Certified Support Team is always there to take care of your problems and provide you with the best of the solutions.

What your customers will like

  • Online buyers can get an hassle-free way to contact the support.
  • The customers can get same time resolution of their issues.
  • They can contact the admin for support. They can clear all the confusions.
  • Their trust in the website will be increased.
  • They can get support and communicate in their known language.
  • The customer can get the quick solution of their queries and issues.
  • Live chat support helps to increase customer understanding.
  • The store visitors can get better clarification and a better store experience.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Installation

To install the module smoothly kindly follow the detailed User guide provided with the Module. No Programming knowledge necessary. In case of installation or configuration related issues please contact us, we offer free support.

What's New in Version 1.0.1(06/07/2019)

  • [FIX] Minor Bug Fixes

About the developer, Knowband

Knowband

Our team of skilled and experienced developers has been working on Prestashop for more than 8 years. Velocity has been developing plugins under the brand name of Knowband for over 3 years and has more than 50 Plugins for Prestashop.

Question?
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$3499

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.6.0.4 - v1.7.6.0

  • Version 1.0.1 (06/07/2019)

  • Available in EN, BG, CS, DE, EL, ES, FI, FR, HU, IT, NL, PL, PT, RO, RU, SK, SV, TR, UK

Questions? Contact the developer
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en