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Tawk.to - Multilingual Live Chat Support & Statistics

Tawk.to - Multilingual Live Chat Support & Statistics Module

Developed by Community developer
  • PrestaShop
    1.6.0.4 - 1.7.4.4
module - Support & Online Chat - Tawk.to - Multilingual Live Chat Support & Statistics - 1
module - Support & Online Chat - Tawk.to - Multilingual Live Chat Support & Statistics - 2
module - Support & Online Chat - Tawk.to - Multilingual Live Chat Support & Statistics - 3
module - Support & Online Chat - Tawk.to - Multilingual Live Chat Support & Statistics - 4

Overview

The module allows to communicate with clients on online stores and turn visitors into customers.It helps to build relationship with customers,provide
personalized service & increase in sales.100% free.No monthly fees!.Helps in web traffic analysis

What this product does for you

insert_chart

Conversion rate Encourage visitors to complete purchases

tawk.to is a free multilingual messaging app that lets you monitor and chat with visitors on your website, mobile app or from a free customizable page.

There is no monthly subscription for paid version, it is completely free & it always will be.

tawk.to is jam packed with all the features you need to provide winning customer support - it is lightning fast, reliable and scalable. If you already use live chat on your site, there really is no reason to keep paying per agent!

Live chat is beneficial for businesses. It has to a large extent revolutionized the customer service industry. Organizations (regardless of size and industry vertical) should adopt this tactical tool to stand out and delight customers.

Live chat is the best available option for provide online customer support. 

Live support applications are commonly used to provide immediate customer support and information to clients and customers.

- Reduce expenses
- Increase sales
- Improve customer service and loyalty
- Discover customer pain points
- Faster problem resolution
- Customer convenience
- Competitive advantages
- Expand market reach
- Proactive outreach
- Reports and analytics
- Real-Time Convenience to Customers
- Cost Efficient
- Stand out Amongst Competitors
- Develop Deeper Customer Relationships
- Increase in Conversions and Average Order Values

Features

- Easy to integrate and setup Tawk.to - Multilingual Live Chat  from back-office.
- SEO friendly. 
- Support all browsers: Firefox, Chrome, IE, Safari etc. 
- Light weight. (Smaller file size, which load faster.) 
- Increase sales, conversion rates and product promotions. 
- Maintain existing customers & Attract new customers. 
- Lower marketing expenses, exposure to potential customers, reach targeted audiences. 
- Compatible with PrestaShop 1.6.x and 1.7.x. 
- Multiple browser compatibility (IE, Firefox, Opera, Safari, Chrome and Edge). - Mobile, Tablet, and all devices compatible. 
- Multi-language and Multi Store compatible.
- Module works without making any change in existing file on PrestaShop store versions. 
- 24*7 Support
- Good Documentation

Frequently bought together

Add "Tawk.to - Multilingual Live Chat Support & Statistics" to your cart along with:

  • Image descriptions are a little-known SEO feature for product pages, but precise description is a surefire way to increase your e-commerce’s search engine visibility. The SEO Images (Alt tag) module automates ALT tag creation for product images and produces quality content to improve your site’s page ranking.

    $6999
  • Decrease the number of you store's abandoned carts by adding a notification that will appear directly in the customer's browser. This module can be installed and configured in just 30 seconds and displays the number of products in a customer's cart next to your store's favicon. It's a discrete and effective nudge to remind users they have a full cart and encourage them to check out!

    $3499

Other

Please leave your valuable feedback and rating after purchasing and using the module. 

This will help to increase self confidence, improve service and enhancements in the module as per requirements to make it better for different online stores.

What your customers will like

- Customer trust online store and feel comfortable.
- Helps in support and communication in customer's native language.
- Customer queries and clarifications get fast solution.
- Helps to increase customer understanding and knowledge about store.

Recommendation

Please visit developer's modules listing page on the marketplace for other useful, suitable modules for online stores.

https://addons.prestashop.com/en/2_community-developer?contributor=301729

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Installation

- Upload module zip file from back-office Module & Services menu tab 
- Install the module using install button. 
- Visit module management page from back-office "More" area (section) 
- Please watch module installation, configuration and how to use video on our YouTube channel. 
- Module works without making any change in the existing Prestashop file so that existing customization and theme change do not affect.
- This Prestashop add-on was developed for versions 1.6.x and 1.7.x, guaranteeing full compatibility with PrestaShop's eCommerce software. 
- We provide free technical and feature support during installation, configuration, as well as access to updates available for this product. 
- Free support on installation, configuration and customization as per store requirements, for example new hook addition to your store.


Steps to get Widget Code code from Tawk.to Chat Website.

[1].Create Account on Tawk website using Sign Up Button on top of page on below URL
https://dashboard.tawk.to
[2]. Register on Tawk.to website using email address and validate email
[3]. Visit Admin page from  Tawk.to Dashboard and get Widget Code. Please check screen shots.
[4]. Visit module management tab name "Tawk.to - Multilingual Live Chat Support" from back-office Copy and Paste script code snippets in text area .
[5]. Visit the front-office to see chat working and test the feature.

What's New in Version 1.1.0(07/09/2018)

  • enhancements in module to show chat widget on selected languages.

About the developer

Community developer

Question?
Need help?

This developer answers your questions in:
en

$3499

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.6.0.4 - v1.7.4.4

  • Version 1.1.0 (07/09/2018)

  • Available in en

Questions? Contact the developer
This developer answers your questions in:

en