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WhatsApp Support and Share

WhatsApp Support and Share Module

Developed by Community developer
  • PrestaShop
    1.6.0.4 - 1.7.4.2
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Overview

Prestashop WhatsApp Support and Share module allow the merchant to provide support to his customers on WhatsApp. Order sharing functionality for customers with the help of which a merchant can promote his products on WhatsApp network.

What this product does for you

headset

Customer relations Improve customer relations

  • Sharing of orders by customers on WhatsApp helps in generating more traffic to the website which in turn results in increased sales conversion.
  • Helps merchants in building a strong relationship with his customers by providing the support when they need it.
  • Product promotion on WhatsApp when customers share their orders with their friends.

Features

  • Admin can choose to display his WhatsApp number at the Front End.
  • Admin can enable or disable the display of support button at Front End.
  • Admin can display the support button at different positions on website i.e Header, contact us page, order history page, bottom left and bottom right.
  • Admin can enter text with support button in multiple languages.
  • Admin can add support agents with whom customers can chat on WhatsApp web.
  • Admin can edit or delete the support agents.
  • Admin can enable or disable the support agents on the website.
  • Admin can also add the support groups with whom customers can chat on the website.
  • Admin can edit or delete the support groups.
  • Admin can enable or disable support groups on the website.
  • Admin can display WhatsApp share button at multiple positions on the website i.e Product Page, Order Confirmation Page and Order History Page.

Frequently bought together

Add "WhatsApp Support and Share" to your cart along with:

  • "Ratings and Reviews are an increasingly important part of the purchase journey for online consumers."Through this addon customers can rate their bought products which will be displayed on product page for reference for further buyers.

    $4999
  • Allows merchants to display posts of their Facebook page, profile or group on their website. Social Media integration in your eCommerce store is boon and surely increases more user engagement in your store which results in more sales conversion.

    $3499

What your customers will like


  • A customer can chat with a merchant on WhatsApp if he/she faces any problem regarding an order just by clicking on the support button.
  • Customers can share their orders with their friends on WhatsApp.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Installation

WhatsApp Support and Share supports standard way of Prestashop Installation.

Go to the back  office-> modules -> Upload a module
Upload zip file of "WhatsApp Support and Share" module
The module will automatically get installed on your Prestashop

What's New in Version 1.0.0(08/07/2018)

  • Admin can choose to display his WhatsApp number at the Front End.
  • Admin can enable or disable the display of support button at Front End.
  • Admin can edit or delete the support agents.
  • Admin can also add the support groups with whom customers can chat on the website.

About the developer

Community developer

Question?
Need help?

This developer answers your questions in:
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$3499

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.6.0.4 - v1.7.4.2

  • Version 1.0.0 (08/07/2018)

  • Available in en

Questions? Contact the developer
This developer answers your questions in:

en