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Social Live Chat Support with Messenger

Social Live Chat Support with Messenger Module

Developed by Community developer
  • PrestaShop -
module - Support & Online Chat - Social Live Chat Support with Messenger - 1
module - Support & Online Chat - Social Live Chat Support with Messenger - 2
module - Support & Online Chat - Social Live Chat Support with Messenger - 3
module - Support & Online Chat - Social Live Chat Support with Messenger - 4


The module helps to communicate with clients on your online store and turn visitors into customers.This helps to build relationship 
with customers,provide personalized service and increase in sales.

What this product does for you


Customer relations Improve customer relations

Live chat is beneficial for businesses. It has to a large extent revolutionized the customer service industry.
Organizations (regardless of size and industry vertical) should adopt this tactical tool to stand out and delight customers.
Live chat is the best available option for provide online customer support. 
Live support applications are commonly used to provide immediate customer support and information to clients and customers.
This allows your customers to interact with your business anytime with the same personalized, rich-media experience they get in 
The widget works on both desktop computers and mobile phones. The business owner needs a Facebook Page and all the visitor needs is a 
regular Facebook account.
The visitor clicks the Facebook icon on your web page, type their message and you (the business owner) get an instant notification 
on your Facebook Page. If you are online, you can carry on the conversation with the visitor on the Facebook website or inside the 
Facebook Pages Manager app on your phone.

- Reduce expenses
- Increase sales
- Improve customer service and loyalty
- Discover customer pain points
- Faster problem resolution
- Customer convenience
- Competitive advantages
- Expand market reach
- Proactive outreach
- Reports and analytics
- Real-Time Convenience to Customers
- Cost Efficient
- Stand out Amongst Competitors
- Develop Deeper Customer Relationships
- Increase in Conversions and Average Order Values


- Easy to integrate and setup social media live chat from back-office.
- Documentation with steps on how to get social media app id and page id
- Fully responsive 100%.
- Compatible with PrestaShop 1.5.x , 1.6.x and 1.7.x.
- Multiple browsers compatibility(IE, Firefox, Opera, Safari,Chrome and Edge).
- Mobile ,Tablet and all device compatible.
- Multi-language and Multi Store compatible.
- 24*7 Support.

Frequently purchased together

Social Live Chat Support with Messenger
SEO Images (ALT Tags)
Browser tab notification (Favicon)


Add all three to cart

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What your customers will like

- Customer trust online store and feel comfortable.
- Helps in support and communication in customer's native language.
- Customer queries and clarifications get fast solution.
- Helps to increase customer understanding and knowledge about store.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.


- Upload module zip file from back-office Module & Services menu tab
- Install module using install button.
- Access module from back-office "More" section module tab name Chat Support with Social Live Chat.
- The Module for PrestaShop was developed for versions 1.5.x,1.6.x and 1.7.x, guaranteeing full compatibility with PrestaShop's ecommerce software.
- We provide technical and feature support, as well as access to updates available for this product.
- Free installation ,configuration and small customization.
- Please watch our demo video on youtube for installation,configuration and how to use the module.

How to create APP ID

Step 1: To get started, go to and click the “Add a new app” button to create a new Facebook app.
Step 2: Give your app a name and click the Create button to get your own App ID. It is simple sequence of digits like 579119035755849.
Step 3: Go to your Facebook Page, click the Settings tab, choose Messenger Platform, Whitelisted domain, enter the full URL of your website and click Save. You can also enter multiple domains if you wish to embed the same widget on multiple websites.
Step 4: Get the Facebook Page ID of the specific page that you wish to connect with the customer chat widget. All customer interactions will show in the inbox of this page.

What's New in Version 1.0.0(02/22/2018)

  • Social Live Chat Support with Messenger for version 1.5.x,1.6.x and 1.7.x

About the developer

Community developer

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  • 3 months of free support (Learn more)
  • Documentation included
  • Compatibility v1.5.0.0 - v1.7.3.0

  • Version 1.0.0 (02/22/2018)

  • Available in en

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