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Social Live Chat Support with Messenger Multilingual

Social Live Chat Support with Messenger Multilingual Module

Developed by Community developer
  • PrestaShop
    1.6.0.4 - 1.7.4.4
module - Support & Online Chat - Social Live Chat Support with Messenger Multilingual - 1
module - Support & Online Chat - Social Live Chat Support with Messenger Multilingual - 2
module - Support & Online Chat - Social Live Chat Support with Messenger Multilingual - 3
module - Support & Online Chat - Social Live Chat Support with Messenger Multilingual - 4
module - Support & Online Chat - Social Live Chat Support with Messenger Multilingual - 5

Overview

The module helps to communicate with clients on your online store and turn visitors into customers.This helps to build relationship 
with customers,provide personalized service and increase in sales.

What this product does for you

insert_chart

Conversion rate Encourage visitors to complete purchases

Live chat is beneficial for businesses. It has to a large extent revolutionized the customer service industry.
Organizations (regardless of size and industry vertical) should adopt this tactical tool to stand out and delight customers.
Live chat is the best available option for provide online customer support. 
Live support applications are commonly used to provide immediate customer support and information to clients and customers.
This allows your customers to interact with your business anytime with the same personalized, rich-media experience they get in 
Messenger.
The widget works on both desktop computers and mobile phones. The business owner needs a Facebook Page and all the visitor needs is a 
regular Facebook account.
The visitor clicks the Facebook icon on your web page, type their message and you (the business owner) get an instant notification 
on your Facebook Page. If you are online, you can carry on the conversation with the visitor on the Facebook website or inside the 
Facebook Pages Manager app on your phone.


- Reduce expenses
- Increase sales
- Improve customer service and loyalty
- Discover customer pain points
- Faster problem resolution
- Customer convenience
- Competitive advantages
- Expand market reach
- Proactive outreach
- Reports and analytics
- Real-Time Convenience to Customers
- Cost Efficient
- Stand out Amongst Competitors
- Develop Deeper Customer Relationships
- Increase in Conversions and Average Order Values

Features

- Easy to integrate and setup social media live chat from back-office.
- Documentation with steps on how to get social media app id and page id
- Fully responsive 100%.
- SEO friendly. 
- Support all browsers: Firefox, Chrome, IE, Safari etc. 
- Light weight. (Smaller file size, which load faster.) 
- Increase sales, conversion rates and product promotions. 
- Maintain existing customers & Attract new customers. 
- Lower marketing expenses, exposure to potential customers, reach targeted audiences. 
- Compatible with PrestaShop 1.6.x and 1.7.x. 
- Multiple browser compatibility (IE, Firefox, Opera, Safari, Chrome and Edge). - Mobile, Tablet, and all devices compatible. 
- Multi-language and Multi Store compatible.
- Module works without making any change in existing file on PrestaShop store versions. 
- 24*7 Support
- Good Documentation

Frequently bought together

Add "Social Live Chat Support with Messenger Multilingual" to your cart along with:

  • Image descriptions are a little-known SEO feature for product pages, but precise description is a surefire way to increase your e-commerce’s search engine visibility. The SEO Images (Alt tag) module automates ALT tag creation for product images and produces quality content to improve your site’s page ranking.

    $6999
  • Decrease the number of you store's abandoned carts by adding a notification that will appear directly in the customer's browser. This module can be installed and configured in just 30 seconds and displays the number of products in a customer's cart next to your store's favicon. It's a discrete and effective nudge to remind users they have a full cart and encourage them to check out!

    $3499

Other

Please leave your valuable feedback and rating after purchasing and using the module. 

This will help to increase self confidence, improve service and enhancements in the module as per requirements to make it better for different online stores.

What your customers will like

- Customer trust online store and feel comfortable.
- Helps in support and communication in customer's native language.
- Customer queries and clarifications get fast solution.
- Helps to increase customer understanding and knowledge about store.

Recommendation

Please visit developer's modules listing page on the marketplace for other useful, suitable modules for online stores.

https://addons.prestashop.com/en/2_community-developer?contributor=301729

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Installation

- Upload module zip file from back-office Module & Services menu tab 
- Install the module using install button. 
- Visit module management page from back-office "More" area (section) 
- Please watch module installation, configuration and how to use video on our YouTube channel. 
- Module works without making any change in the existing Prestashop file so that existing customization and theme change do not affect.
- This Prestashop add-on was developed for versions 1.6.x and 1.7.x, guaranteeing full compatibility with PrestaShop's eCommerce software. 
- We provide free technical and feature support during installation, configuration, as well as access to updates available for this product. 
- Free support on installation, configuration and customization as per store requirements, for example new hook addition to your store.

How to create APP ID

Step 1: To get started, go to developers.facebook.com and click the “Add a new app” button to create a new Facebook app.
Step 2: Give your app a name and click the Create button to get your own App ID. It is simple sequence of digits like 579119035755849.
Step 3: Go to your Facebook Page, click the Settings tab, choose Messenger Platform, Whitelisted domain, enter the full URL of your website and click Save. You can also enter multiple domains if you wish to embed the same widget on multiple websites.
Step 4: Get the Facebook Page ID of the specific page that you wish to connect with the customer chat widget. All customer interactions will show in the inbox of this page.

What's New in Version 1.5.0(05/29/2018)

  • Minor Enhancements,Compatibility with version 1.7.4 and PrestaTrust

About the developer

Community developer

Question?
Need help?

This developer answers your questions in:
en

$3499

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.6.0.4 - v1.7.4.4

  • Version 1.5.0 (05/29/2018)

  • Available in en

Questions? Contact the developer
This developer answers your questions in:

en