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Chat.io - Live Chat and Help Desk Integration

Chat.io - Live Chat and Help Desk Integration Module

Developed by Community developer
  • PrestaShop
    1.3.0.1 - 1.7.2.4
module - Support & Online Chat - Chat.io - Live Chat and Help Desk Integration - 1
module - Support & Online Chat - Chat.io - Live Chat and Help Desk Integration - 2
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module - Support & Online Chat - Chat.io - Live Chat and Help Desk Integration - 7

Overview

First AI powered chat platform you can build on your own. Unleash the power of live chat and get closer to your customers! Use this module to integrate it with your shop.

What this product does for you

Customer relations Improve customer relations

Intelligent customer service
Chat.io was designed to make the most of every chat with the minimum effort on your side. It learns from your conversations, automatically suggests responses and speeds up your service.

Real-time customer engagement
Chatting is the most comfortable and intuitive way of online conversation. Use it in your business to get to know your customers better, personalize your messages and close sales on the go.

Omnichannel customer experience
Your customers are present on many communication platforms: social media, email or SMS. With chat.io, you can chat with them in real-time directly from our app. You can also choose whether you want to use our web app, or download chat.io straight to your mobile.

The ultimate sales hack
Customers who use live chat, are much more eager to make a purchase and make bigger orders. It can boost your sales by 400%!

Why choose our module:
  • We build user and platform friendly modules;
  • All our developers are certified by PrestaShop;
  • We can make custom modifications for the module and for your shop - contact us;
  • Features

    Chat.io connects you with your customers and helps you to build relationships that last.

    Chatting online:
    • chat widget
    • chat status
    • continuous chat
    • canned responses
    • chat archive
    • message sneak-peek

    Customer engagement
    • chat ratings
    • pre-chat survey
    • file sharing
    • smart or manual chat routing
    • chat on multiple websites and Facebook pages

    Customer support
    • agent profiles
    • dashboard
    • visitor information
    • chat transparency

    Applications
    • website app
    • iOS app
    • Android app
    • desktop app (macOS)
    • desktop app (Windows)
    • logging with Google account

    Frequently purchased together

    Chat.io - Live Chat and Help Desk Integration
    Gift Card 1.6
    Loyalty Coupons / Discount vouchers after purchase
    $204.97 Add all three to cart

    Show more details

    What your customers will like

    • Fast
    • Secure
    • Reliable
    • Scalable
    • Enjoyable
    • Unbeatable

    Recommendation

    Read the documentation

    Support and updates

    You automatically get 3 months of support for this product.

    For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

    Make sure this product runs well on your store for 12 months with Option Zen!

    With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

    What is Option Zen?

    Option Zen includes two services:

    • Unlimited after-sales support during the period covered by the option
    • Access to all updates for the product during the period

    Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

    What does it include?

    The following are included in Option Zen:

    • questions about using the module/theme;
    • solving technical problems related to the module/theme;
    • access to all module/theme updates.

    The following services are not included in Option Zen:

    • customization and special development;
    • installing and updating the module/theme;
    • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

    Installation

    Download the module from your account
    Go to your shop's dashboard
    Go to Modules
    Click Add Module and select the archive you've downloaded from your computer
    Install the module

    What's New in Version 1.2.7(09/20/2017)

    • Initial release

    About the developer

    Community developer

    Question?
    Need help?

    This developer answers your questions in:
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    $39.99

    Benefits:

    • 3 months of free support (Learn more)
    • Developed by a Top Developer
    • Documentation included
    • Compatibility v1.3.0.1 - v1.7.2.4

    • Version 1.2.7 (09/20/2017)

    • Requires an external service Yes

    • Available in en bg br ca de es fr gr hu it nl pl ro tr

    Questions? Contact the developer
    This developer answers your questions in:

    en fr it es