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Nice Chat — Live Chat Software for eCommerce

Nice Chat — Live Chat Software for eCommerce Module

Developed by Community developer
  • PrestaShop
    1.6.0.4 - 1.7.1.2
module - Support & Online Chat - Nice Chat — Live Chat Software for eCommerce - 1
module - Support & Online Chat - Nice Chat — Live Chat Software for eCommerce - 2
module - Support & Online Chat - Nice Chat — Live Chat Software for eCommerce - 3
module - Support & Online Chat - Nice Chat — Live Chat Software for eCommerce - 4

Overview

Nice Chat is the first chat that targets eCommerce solutions exclusively. It is not just another sales channel, but a marketing tool fully integrated with your store, that tracks down the traffic channels and their effectiveness.

What this product does for you

Conversion rate Encourage visitors to complete purchases

Customer relations Improve customer relations

Identification of needs
Nice Chat gathers all the needed data of your store visitors in real time. Your salespersons just need to monitor the client's behavior at the site, analyze traffic sources and browser data to be able to select appropriate options for guaranteeing successful deals.

Sales automation
Create several sales scenarios and automate them with the help of Nice Chat. Chat invitation, quick replies templates, identification of needs forms, product demonstration - these and other features not only will increase your sales but will also make the process quick and structured.

eCommerce solutions integration
Create a unified ecosystem including Nice Chat, your eCommerce store, CRM, and analytics system. For the implementation, you have a clear API and the number of available integrations with popular marketing tools

Features

Form builder
Create forms for identifying the needs of the client. With these questionnaires gather fact that will help you to determine what product your client needs.

Proactive chats
Imagine store consultant that helps you in choosing the right product. With Nice Chat, you have the active sales tool at your hands, that allows you to “go over” to the client at your site at the moment he needs your help.

Sales in the chat 
Suggest different products cards to the client right in the chat where he will be able to discover the product details and even make a purchase. Products and orders are synchronized with your store through API.

Analytics
Nice Chat gathers visitors, agents, sales and chats statistics. Explore the numbers and make the right decisions that help you develop your business.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Recommendation

Visit the official website for documentation and use cases

What your customers will like

  • faster and clearer consultation about a product
  • simpler checkout, ability to purchase a product within the chat
  • a way to faster found needed product then navigate through the website (especially on mobile platforms)

Installation

  • Download the module from your account
  • Login to your dashboard and go to Modules
  • Click Add Module and select the archive you've downloaded from your computer and install the module
  • Check if the chat widget appears on your website and Login to https://nice.chat/ to start talking to your customers

  • (optional) If you are installing Nice Chat module to your client as a partner please register at https://partners.nice.chat/, get your partner ID and put it in the Module's settings.

    Frequently purchased together

    Nice Chat — Live Chat Software for eCommerce
    Categories Dashboard
    Countries Dashboard
    • Community developer Developed by

      PrestaShop v1.6.0.4 - v1.7.1.2 Compatibility

    • PrestaShop Developed by

      PrestaShop v1.6.0.4 - v1.7.2.1 Compatibility

    • PrestaShop Developed by

      PrestaShop v1.6.0.5 - v1.7.2.1 Compatibility

    $109.97 Add all three to cart

    Items from the same developer - Show more details

    What's New in Version 1.0.0(06/03/2017)

    • added widget code and partner_id parameter

    About the developer

    Community developer

    Question?
    Need help?

    This developer answers your questions in:
    en ru

    $39.99

    Benefits:

    • 3 months of free support (Learn more)
    • Documentation included
    • Compatibility v1.6.0.4 - v1.7.1.2

    • Version 1.0.0 (06/03/2017)

    • Already translated into en ru

    Questions? Contact the developer
    This developer answers your questions in:

    en ru